fleetdm / fleet

Open-source platform for IT, security, and infrastructure teams. (Linux, macOS, Chrome, Windows, cloud, data center)
https://fleetdm.com
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Integration with Jira Asset Management #23134

Open harrisonravazzolo opened 1 week ago

harrisonravazzolo commented 1 week ago

Gong snippet: No Gong snippet available at this time - this is from prospect-bignonia on a 'requirements for mdm spreadsheet'

Problem

As an IT engineer, I would like Fleet to be able to integrate natively with Jira Asset Management for management of my hosts and devices. https://www.atlassian.com/software/jira/service-management/features/asset-and-configuration-management

What have you tried?

Only Jira ITSM integration is available.

Potential solutions

Potential to use Fleet's API and a service like OWF or Tines to transform and ship data to JAM.

What is the expected workflow as a result of your proposal?

A native integration that sends data to my JAM natively without the need for me to create a workflow outside of these platforms.

noahtalerman commented 3 days ago

Hey @AnthonySnyder8 can you please draft an order form w/ this request (and other prospect requests) and schedule some time w/ me to review?

In order to prioritize a feature request, we want it to meet one of these criteria: https://fleetdm.com/handbook/company/product-groups#criteria-for-prioritization

So, to prioritize prospect requests it has to be in an order form.