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glikely / obs-ptz

OBS Pan Tilt Zoom camera control plugin
GNU General Public License v2.0
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PTZ Controls not working #205

Open AmyGM opened 1 month ago

AmyGM commented 1 month ago

My PTZ controls have stopped working. If I have the camera showing online at its IP address, I can zoom, pan, etc., and it will change in OBS when I do. But in OBS, none of the controls for zooming or panning work and none of the presets work. It is a Prisual PTZ camera.

This morning I was online with Prisual support, and we verified that the network settings are correct, but were not able to solve the problem.

This afternoon I tried to download and update to PTZ controls v 15.4, but may have not done it properly. I don't think that was the problem, since it was not working before trying that.

I'm attaching the logs since I first noticed the problem.

2024-10-20 09-10-03.txt 2024-10-20 10-15-13.txt 2024-10-20 11-30-58.txt 2024-10-20 11-39-00.txt 2024-10-21 08-31-20.txt 2024-10-21 08-47-26.txt 2024-10-21 15-17-46.txt 2024-10-21 15-58-26.txt 2024-10-21 16-18-39.txt 2024-10-21 16-32-52.txt

I hope you can help us solve this mystery! Amy

bpmacedo commented 3 weeks ago

@AmyGM I think the thread at issue https://github.com/glikely/obs-ptz/issues/165 can help you...