Closed PhilippKoch closed 11 years ago
kasperp
commented
11 years ago can it not go back to the list?
It can - but the standard interaction pattern for at least ios is as implemented. Try e.g. to edit an existing contact in the Contacts app.
I can change it to go back to the list, but I do think that is counter intuitive to go back to another screen than you "came from"
PhilippKoch
commented
11 years ago Hi
Ok. Can it then at least get the update screen instead? As a user I create a case... Next action would be to update or leave the case. Right now if I recall right, you have to go back, find the case if you at all can and then update it. That can not be intuitive :-D Well just my input, petar can decide what it should do.
P
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From: Kasper Bogebjerg Sent: 03/05/2013 20:59 To: globicon/mobile-client Cc: Philipp Koch Subject: Re: [mobile-client] creating new case and supplying a solution ... should end up in inbox again (#55)
can it not go back to the list?
It can - but the standard interaction pattern for at least ios is as implemented. Try e.g. to edit an existing contact in the Contacts app.
I can change it to go back to the list, but I do think that is counter intuitive to go back to another screen than you "came from"
— Reply to this email directly or view it on GitHubhttps://github.com/globicon/mobile-client/issues/55#issuecomment-17412101.
kasperp
commented
11 years ago Right sorry, i think I misunderstood your first comment - so I think
There is only (probably bad reason) why it is like it is, when creating a new case the id of the new case id shown after you click create. I couldn't figure out a good way to show that id (which I guess you need to re-find the case), but if the cases are sorted by creation time, maybe that doesn't matter.
PhilippKoch
commented
11 years ago HI
Or you set the case into the update format instead? That could make sense if that is easy to do.
Going back to the list is ok as well .. but as you also state makes it hard to continue working with it.
P
From: Kasper Bogebjerg [mailto:notifications@github.com] Sent: 04 May 2013 14:39 To: globicon/mobile-client Cc: Philipp Koch Subject: Re: [mobile-client] creating new case and supplying a solution ... should end up in inbox again (#55)
Right sorry, i think I misunderstood your first comment - so I think
There is only (probably bad reason) why it is like it is, when creating a new case the id of the new case id shown after you click create. I couldn't figure out a good way to show that id (which I guess you need to re-find the case), but if the cases are sorted by creation time, maybe that doesn't matter.
— Reply to this email directly or view it on GitHubhttps://github.com/globicon/mobile-client/issues/55#issuecomment-17432516.
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kasperp
commented
11 years ago I'm concerned just going back to the list and not confirming for the user that the interaction have been created and what the id is. So I have solved the problem with an messagebox.
When a new interaction is created the app will go back to the list and show a messagebox saying it was created. The user can then click show details to go to the details of the interaction.
It looks something like this
when you create a new case ... and you supply a solution ... it creates it but does not leave the case... you have to press back.
can it not go back to the list?
Same issue whn you don't supply a solution. There is no need to do that.