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grafana / oncall

Developer-friendly incident response with brilliant Slack integration
GNU Affero General Public License v3.0
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iCal export is getting non-synced with Google Calendar #1758

Closed Matvey-Kuk closed 1 year ago

Matvey-Kuk commented 1 year ago

Multiple customers reporting our iCall export not getting pulled by Google Calendar. The problem is not on OnCall side, but bothering OnCall users a lot. The only one possible solution I see is to rewrite using google's API. It's a huge rewrite and will make the solution incompatible with other calendar systems like MS Outlook & others.

Opening the issue to crawl ideas about what to do.

This issue is related to https://github.com/grafana/oncall/issues/1501, but 1501 is mostly about exporting the correct schedule. This issue is about sync problems.

pr00se commented 1 year ago

possibly related: https://github.com/grafana/oncall/issues/1695

matiasb commented 1 year ago

This should be improved per https://github.com/grafana/oncall/issues/1501#issuecomment-1527872565. As mentioned, there is a 12-24hs delay between refreshes from google that are out of our control; nonetheless, there were sync issues that should hopefully be fixed now.