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grafana / oncall

Developer-friendly incident response with brilliant Slack integration
GNU Affero General Public License v3.0
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Improve phone calls user experience #1945

Open raphael-batte opened 1 year ago

raphael-batte commented 1 year ago

Right now our phone call doesn't look very user friendly. a few suggestions for improvement:

  1. After voicing in the call all resolving options, it would be nice to add the option - repeat the message again (by 4 or 0 key)
  2. After user selected the item from voice menu, confirmation by voice from OnCall side sounds reasonable.
  3. We don't use Incident word inside OnCall workflow. I suggest to change such term in the voice message as well.
greatvovan commented 1 year ago

Items 1 and 2 are covered here: #852 I agree with item 3 as well (added to #852). Please upvote.