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grafana / oncall

Developer-friendly incident response with brilliant Slack integration
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Alert Group is not found in current team, what should we do? #215

Closed Matvey-Kuk closed 2 years ago

Matvey-Kuk commented 2 years ago

Discussed in https://github.com/grafana/oncall/discussions/128

Originally posted by **Ukochka** June 22, 2022 It can be a situation that we got a link to alert group, but currently we are on the team which does not know about this alert (seems it can be a situation not only for alerts, but also for other objects in OnCall) What are our options? - The simplest one is to show that Alert group is not found in this team. But for user it is not clear where to look for this incident. Should we offer a list with all available groups? (suggested design from @raphael-batte ) image - Should we automatically switch the team? But seems it will be complicated What do you think?
Ukochka commented 2 years ago

@Matvey-Kuk How urgent is this task? I can add just a message from frontend that Incident is not found in this team. but to show which team we should switch we need to do changes on backend.

Matvey-Kuk commented 2 years ago

@Ukochka it's not urgent, but definitely worth fixing.

vadimkerr commented 2 years ago

This issue on integration maintenance is also related to team filtering: https://github.com/grafana/oncall/issues/183.