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Developer-friendly incident response with brilliant Slack integration
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Slack shift change notifications don't consider shift swaps #3096

Closed charleskorn closed 12 months ago

charleskorn commented 1 year ago

What went wrong?

What happened: My regular on-call shift time based on our rotations is 13:00 - 01:00.

I'd arranged a shift swap for the last few hours of this shift, from 21:00 - 01:00.

The shift change notification in our Slack channel reported my shift as running from 13:00 - 01:00 (ie. ignored the shift swap), and reported my colleague's shift as running from 21:00 - 01:00.

Screenshot 2023-10-02 at 9 57 34 am

What did you expect to happen: My shift was reported as ending at 21:00, when the swap began.

How do we reproduce it?

  1. Create a schedule and rotation
  2. Add yourself to the rotation
  3. Arrange a shift swap for the last portion of your regularly scheduled shift
  4. Wait for the shift change notification in Slack

Grafana OnCall Version

r236-v1.3.40

Product Area

Chatops

Grafana OnCall Platform?

I use Grafana Cloud

User's Browser?

No response

Anything else to add?

No response

matiasb commented 12 months ago

This should have now been fixed with the referenced PR.