grafana / oncall

Developer-friendly incident response with brilliant Slack integration
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Set Working Hours #3360

Open brngates98 opened 1 year ago

brngates98 commented 1 year ago

What went wrong?

What happened:

What did you expect to happen:

How do we reproduce it?

We have a schedule configured in on-call however we cant set our working hours or the timezone? defaults -5GMT

Grafana OnCall Version

r274-v1.3.58

Product Area

Schedules

Grafana OnCall Platform?

I use Grafana Cloud

User's Browser?

No response

Anything else to add?

No response

ag0r4n commented 4 months ago

+1

lersveen commented 4 months ago

Confused about this one, not finding any documentation about working hours at all, except here:

[…] Push notifications are sent 4 weeks ahead of the requested shift swap, or shortly after creation in case the shift swap start time is less than 4 weeks away, but always during users’ working hours (by default 9am-5pm on weekdays, according to the user’s mobile device timezone)

Are the working hours really hard coded?

bmalynovytch commented 3 months ago

Confused about this one, not finding any documentation about working hours at all, except here:

[…] Push notifications are sent 4 weeks ahead of the requested shift swap, or shortly after creation in case the shift swap start time is less than 4 weeks away, but always during users’ working hours (by default 9am-5pm on weekdays, according to the user’s mobile device timezone)

Are the working hours really hard coded?

I guess they are but they should be configurable 👍

raphael-batte commented 1 month ago

Possible direction: add working hours component into user profile.

  1. By default working hours are not set
  2. User can select WH time from / till by using two time picker components. Image

After implementation, we need to reset all current artificial WH for cloud users and reflect this in the schedules.