search

grafana / oncall

Developer-friendly incident response with brilliant Slack integration
GNU Affero General Public License v3.0
3.42k stars 273 forks source link

Set team on Alert Group based on route #3459

Open mwheeler-ep opened 9 months ago

mwheeler-ep commented 9 months ago

What would you like to see!

An integration might be used by multiple teams and then routed to the correct team using the routes/channel filters. The team for the alert group however seems to be set by the integration team setting and there is no way to change the team during routing.

Product Area

Alert Flow & Configuration

Anything else to add?

Alternatively this might be something that could be added to an escalation step?

github-actions[bot] commented 9 months ago

The current version of Grafana OnCall, at the time this issue was opened, is v1.3.64. If your issue pertains to an older version of Grafana OnCall, please be sure to list it in the PR description. Thank you :smile:!

m4r1u2 commented 4 months ago

We also like this feature! As part of the routing rules at the integration level, route a alert to a team (optional) and a Escalation chain.

donghoon-lee-mrt commented 1 month ago

We really want this feature as well!

uschenk commented 3 weeks ago

We really need this feature. We cover 12 teams in one integration and the Alert Groups are all not assigned to a team.

Only workaround sort of is assigning Labels to the alert groups. But insight/reports can not display alert groups grouped by labels either.