Open hdhoang opened 3 weeks ago
Hello,
We have the same issue. I can confirm that it's happening on version 1.8.9 and later. Version 1.8.8 works well. We're using Grafana version 9.3.
Any idea how to solve the issue, apart from upgrading Grafana?
Thank you
If you are sticking with Grafana 9.5 use OnCall v1.8.8. There were changes to the initialization process starting v1.8.9 onwards. I recommend updating to Grafana 11 and following these instructions if possible:
Recently we made some changes to the way Grafana OnCall is initialized. Use 1.9.22, there were quite a few changes along the way from 1.9.0-1.9.22 to get things working.
externalServiceAccounts
feature toggle enabled.
This has already been enabled in the docker compose files and helm charts in the oncall repo.curl -X POST 'http://admin:admin@localhost:3000/api/plugins/grafana-oncall-app/settings' -H "Content-Type: application/json" -d '{"enabled":true, "jsonData":{"stackId":5, "orgId":100, "onCallApiUrl":"http://engine:8080/", "grafanaUrl":"http://grafana:3000/"}}'
curl -X POST 'http://admin:admin@localhost:3000/api/plugins/grafana-oncall-app/resources/plugin/install'
Grafana OnCall should now be ready to use. For additional troubleshooting see here
What went wrong?
What happened:
What did you expect to happen:
How do we reproduce it?
error console:
Grafana OnCall Version
v1.8.9 and later
Product Area
Other
Grafana OnCall Platform?
Kubernetes
We have nginx reverse proxy to provide tls and block invitation, but do not rewrite
location
otherwise.User's Browser?
No response
Anything else to add?
We can revert to 1.8.8 successfully