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hjdhjd / homebridge-myq

:car: myQ Liftmaster and Chamberlain Plugin for Homebridge https://github.com/nfarina/homebridge
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Unable to acquire an OAuth access token #1089

Closed aharrod closed 11 months ago

aharrod commented 11 months ago

Was working prior. All of a sudden, I am unable to authenticate using verified credentials. The myQ app works with the same credentials.

I changed the credentials twice, and contacted myQ support to ensure my account was not locked out, to no avail.

[myQ] Loaded homebridge-myq v2.12.0 child bridge successfully

[myQ] myQ API: Invalid myQ credentials given. Check your login and password.
[myQ] myQ API: Unable to acquire an OAuth access token.

last two repeat over and over.

{ "email": "REDACTED", "password": "REDACTED", "name": "myQ", "_bridge": { "username": "0E:C1:AC:36:XX:XX", <--(PARTIAL REDACTION) "port": 364XX <--(PARTIAL REDACTION) }, "platform": "myQ" }


Homebridge Version: 1.6.1
Node Version: 18.17.0
Homebridge-myQ Plugin Version: 2.12.0
Apple Device and iOS / macOS / iPadOS / tvOS Version: various devices, not getting that far tho
Operating System and OS Version: Raspbian Debian GNU/Linux Bullseye (11)
mbierman commented 11 months ago

For what it is worth, I'm seeing this as well. I have confirmed that my username and password are correct. (and it would have been weird if they suddenly didn't work because I haven't changed them lately.) 

[myQ] myQ API: Invalid myQ credentials given. Check your login and password.
[8/7/2023, 11:00:34 PM] [myQ] myQ API: Unable to acquire an OAuth access token.

My install has been working well for over a year until now.

As an aside, thank you for developing and maintaining this valuable plugin!

jrose323 commented 11 months ago

I'm having the same issue. Confirmed my username and password is correct as well.

tcmac773 commented 11 months ago

Can confirm I'm also getting an error, slightly different wording: [8/8/2023, 12:21:00 PM] [myQ] myQ API: https://partner-identity.myq-cloud.com/api/Account/null Error: 400 Bad Request [8/8/2023, 12:21:00 PM] [myQ] myQ API: Unable to complete the OAuth login redirect.

Logged out and back in on the app to make sure my username/password is correct.

aharrod commented 11 months ago

I’m thinking MyQ changed their API again. Hoping this can be resolved soon.

hjdhjd commented 11 months ago

They haven’t. myQ is just having backend issues.

As noted in the documentation - myQ API errors will happen. Cheers.

aharrod commented 11 months ago

Will happen is very different than to the point of non functional. In any case, appreciate the confirmation of a MyQ backend issue and hope they resolve soon.

hjdhjd commented 11 months ago

Will happen is very different than to the point of non functional. In any case, appreciate the confirmation of a MyQ backend issue and hope they resolve soon.

No worries, but for clarity: that’s incorrect. If the myQ backend API has issues, things will always be nonfunctional when it comes to myQ.

github-actions[bot] commented 11 months ago

This issue is locked to prevent necroposting on closed issues. Please create a new issue for related support requests, bug reports, or feature suggestions.