myQ API error

[dgdavids]

Describe The Problem:

I am getting an API error with the myq Homebridge plugin. The error is as follows:

"myQ API error: Forbidden API call. This error is typically due to an offline or unavailable myQ device."

I am still able to control my garage doors using the MyQ app on my iPhone 14.

To Reproduce:

This happens immediately when starting or restarting Homebridge service and continually while it is running.

Logs:

Show the Homebridge logs here.
Remove any sensitive information.

<!-- In order to be helpful, include the relevant logs from Homebridge, if applicable. -->
[9/14/2023, 5:06:55 PM] [Homebridge UI] [homebridge-myq] Incoming Request: /getDevices
[9/14/2023, 5:06:55 PM] [Homebridge UI] [homebridge-myq] myQ API error: Forbidden API call. This error is typically due to an offline or unavailable myQ device.
[9/14/2023, 5:06:55 PM] [Homebridge UI] [homebridge-myq] Incoming Request: /getErrorMessage
[9/14/2023, 5:07:46 PM] [myQ] myQ API error: Forbidden API call. This error is typically due to an offline or unavailable myQ device.
[9/14/2023, 5:09:46 PM] [myQ] myQ API error: Forbidden API call. This error is typically due to an offline or unavailable myQ device.
[9/14/2023, 5:10:21 PM] [Homebridge UI] [homebridge-myq] Terminating child process...
[9/14/2023, 5:10:21 PM] [Homebridge UI] [homebridge-myq] Child process ended
[9/14/2023, 5:11:47 PM] [myQ] myQ API error: Forbidden API call. This error is typically due to an offline or unavailable myQ device.
[9/14/2023, 5:13:47 PM] [myQ] myQ API error: Forbidden API call. This error is typically due to an offline or unavailable myQ device.
[9/14/2023, 5:15:47 PM] [myQ] myQ API error: Forbidden API call. This error is typically due to an offline or unavailable myQ device.

Homebridge Configuration:

Show the relevant portion of your homebridge config.json here, if needed.
Remove any sensitive information.

{ "mdns": { "interface": "192.168.4.29" }, "bridge": { "name": "Homebridge 5EB5", "username": "", "port": 51814, "pin": "" }, "accessories": [], "platforms": [ { "name": "IFTTT", "makerkey": "", "accessories": [ { "name": "IFTTT", "buttons": [ { "caption": "ClosetLight", "triggerOn": "Closet_Light_On", "triggerOff": "Closet_Light_Off" }, { "caption": "LivingRoomLamps", "triggerOn": "LivingRoomLamp_On", "triggerOff": "LivingRoomLamp_Off" }, { "caption": "KitchenLight", "triggerOn": "Kitchen_Light_On", "triggerOff": "Kitchen_Light_Off" } ] } ], "platform": "IFTTT" }, { "name": "Config", "port": 8581, "auth": "form", "theme": "auto", "tempUnits": "f", "lang": "auto", "platform": "config" }, { "name": "Smartthings Plug (IK)", "BaseURL": "https://api.smartthings.com/v1/", "AccessToken": ", "GarageDoorMaxPoll": ", "GarageDoorMaxPoll": 40, "PollLocksSeconds": 10, "PollDoorsSeconds": 10, "PollSensorsSeconds": 5, "PollSwitchesAndLightsSeconds": 10, "PollWindowShadesSeconds": 20, "ExposeHumiditySensorForAirConditioners": false, "IgnoreDevices": [ "Roku Plug", "Living Room Motion Sensor", "Christmas Tree Lights", "Previous Workbench Light", "Computer Room Camera Plug", "Outside Christmas Lights" ], "platform": "HomeBridgeSmartThings" }, { "email": "dgdavids@yahoo.com", "password": "", "name": "myQ", "platform": "myQ" }, { "apiKey": "", "idUser": , "showTemp": true, "polling": 10, "platform": "Sunsa", "_bridge": { "username": "", "port": 49857 } }, { "name": "Tuya", "options": { "projectType": "2", "accessId": "", "accessKey": "", "countryCode": 1, "username": "dgdavids@yahoo.com", "password": "", "appSchema": "smartlife" }, "_bridge": { "username": "", "port": 38356 }, "platform": "TuyaPlatform" } ] }

Screenshots:

Environment:

• Homebridge Version: v1.6.1
• Node Version: v20.6.1
• Homebridge-myQ Plugin Version: v3.3.0
• Apple Device and iOS / macOS / iPadOS / tvOS Version: iPhone 14 IOS 16.6.1
• Operating System and OS Version: Microsoft Windows 10 Home (10.0.19045)

(https://homebridge.io/w/JTKEF)

[hjdhjd]

Thanks for the report. I'll start with the obvious first couple of questions:

1. I assume your user credentials are correct?
2. Have you tried specifying a myQ region? In the webUI it's in settings, advanced options. You can try east and west and see if any of them work.
3. Can you please share the startup logs of the myQ plugin.

Thanks!

[dgdavids]

On the MyQ app on my I phone, I logged out and tried to log back in to verify my credentials were correct.  I received an error, so I reset my password and logged in again.  I then updated the password in the myQ pluging settings. I then received the following error: "myQ API error: API call returned error: 429.", "myQ API: Unable to access the OAuth authorization endpoint.".  I then tried entering "east" and then "west" in the myQ region setting. I received the same error when I entered "east", "west" or when I left it blank. The following is the JSON Config code and log from a restart of the Homebridge process, with the myQ region code left blank. @.",    "password": "kyhhux-zojMup-9tonje",    "name": "myQ",    "debug": true,    "platform": "myQ"}    [37m[9/15/2023, 2:45:29 PM][0m [36m[HB Supervisor][0m Homebridge Process Ended. Code: null, Signal: SIGTERM[37m[9/15/2023, 2:45:34 PM][0m [36m[HB Supervisor][0m Restarting Homebridge...[37m[9/15/2023, 2:45:34 PM][0m [36m[HB Supervisor][0m Starting Homebridge with extra flags: -I[37m[9/15/2023, 2:45:34 PM][0m [36m[HB Supervisor][0m Started Homebridge v1.6.1 with PID: 66404[37m[9/15/2023, 2:45:35 PM] [39mLoaded config.json with 0 accessories and 6 platforms.[37m[9/15/2023, 2:45:35 PM] [39mLoaded 58 cached accessories from cachedAccessories.[37m[9/15/2023, 2:45:35 PM] [39m---[37m[9/15/2023, 2:45:35 PM] [39mLoaded plugin: @.[37m[9/15/2023, 2:45:35 PM] [39mRegistering platform 'homebridge-config-ui-x.config'[37m[9/15/2023, 2:45:35 PM] [39m---[37m[9/15/2023, 2:45:35 PM] [39mLoaded plugin: @.[37m[9/15/2023, 2:45:35 PM] [39mRegistering accessory 'homebridge-dummy.DummySwitch'[37m[9/15/2023, 2:45:35 PM] [39m---[37m[9/15/2023, 2:45:35 PM] [39mLoaded plugin: @.[37m[9/15/2023, 2:45:35 PM] [39mRegistering platform 'homebridge-ifttt.IFTTT'[37m[9/15/2023, 2:45:35 PM] [39m---[37m[9/15/2023, 2:45:35 PM] [39mLoaded plugin: @.[37m[9/15/2023, 2:45:35 PM] [39mRegistering platform 'homebridge-meross.Meross'[37m[9/15/2023, 2:45:35 PM] [39m---[37m[9/15/2023, 2:45:36 PM] [39mLoaded plugin: @.[37m[9/15/2023, 2:45:36 PM] [39mRegistering platform 'homebridge-myq.myQ'[37m[9/15/2023, 2:45:36 PM] [39m---[37m[9/15/2023, 2:45:36 PM] [39mLoaded plugin: @.[37m[9/15/2023, 2:45:36 PM] [39mRegistering platform 'homebridge-smartthings-ik.HomeBridgeSmartThings'[37m[9/15/2023, 2:45:36 PM] [39m---[37m[9/15/2023, 2:45:36 PM] [39mLoaded plugin: @.[37m[9/15/2023, 2:45:36 PM] [39mRegistering platform 'homebridge-sunsa.Sunsa'[37m[9/15/2023, 2:45:36 PM] [39m---[37m[9/15/2023, 2:45:37 PM] [39mLoaded plugin: @@.[37m[9/15/2023, 2:45:37 PM] [39mRegistering platform @./homebridge-tuya-platform.TuyaPlatform'[37m[9/15/2023, 2:45:37 PM] [39m---[37m[9/15/2023, 2:45:37 PM] [39mLoading 6 platforms...[37m[9/15/2023, 2:45:37 PM] [39m[36m[IFTTT][39m Initializing IFTTT platform...[37m[9/15/2023, 2:45:37 PM] [39m[36m[IFTTT][39m Loading accessories... [37m[9/15/2023, 2:45:37 PM] [39m[36m[IFTTT][39m Found:  IFTTT[37m[9/15/2023, 2:45:37 PM] [39m[36m[IFTTT][39m Loading service:  ClosetLight, subtype: Closet_Light_OnCloset_Light_Off[37m[9/15/2023, 2:45:37 PM] [39m[36m[IFTTT][39m Loading service:  LivingRoomLamps, subtype: LivingRoomLamp_OnLivingRoomLamp_Off[37m[9/15/2023, 2:45:37 PM] [39m[36m[IFTTT][39m Loading service:  KitchenLight, subtype: Kitchen_Light_OnKitchen_Light_Off[37m[9/15/2023, 2:45:37 PM] [39mInitializing platform accessory 'IFTTT'...[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Initializing HomeBridgeSmartThings platform...[37m[9/15/2023, 2:45:37 PM] [39m[36m[myQ][39m Initializing myQ platform...[37m[9/15/2023, 2:45:37 PM] [39m[36m[myQ][39m Debug logging on. Expect a lot of data.[37m[9/15/2023, 2:45:37 PM] [39m[36m[Sunsa][39m Initializing Sunsa platform...[37m[9/15/2023, 2:45:37 PM] [39m[36m[Sunsa][39m Initializing child bridge 0E:A3:16:13:CA:BB[37m[9/15/2023, 2:45:37 PM] [39m[36m[Tuya][39m Initializing TuyaPlatform platform...[37m[9/15/2023, 2:45:37 PM] [39m[36m[Tuya][39m Initializing child bridge 0E:E4:57:36:15:8E[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Washer[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Daryl Present Switch[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Patio Alarm[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Patio Door - South[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Basement Smoke & CO2 Alarm[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Peggy Present Switch[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Basement Alarm[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: WLS-Behind Dryer[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Garage Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Kitchen to Patio Door[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Driveway Alert[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: WLS-Bedroom Bathroom[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: WLS-Basement Bathroom[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Bedroom Lamp[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Front Porch Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Basement Lights[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Dryer Switch[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Basement Motion Sensor-Ecolink[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: WLS-Under Kitchen Sink[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: WLS-Behind Refrigerator[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Kitchen Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Living Room Lamps[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Patio Door - North[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Ring Front[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: WLS-Main Bathroom[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Forester Garage Door[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Living Room Smoke & CO2 Alarm 1[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: White Fan[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Workbench Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Dryer Sensor[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Laundry Room Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Garage Alarm[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: iPhone[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: iPhone[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Patio Outside Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Garage Camera Plug[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Patio Window - North[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Driveway Alert Receiver[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Front Door[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Front Door Lock[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Entryway Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Bathroom Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Patio Smoke & CO2 Alarm[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Bathroom Motion Sensor[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: WLS-Drain in Laundry Room[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: PS4 Charger Plug[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Aeotec Siren[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Highlander Garage Door[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Turn off all water valves[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Closet Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Laundry Room Motion Sensor 2[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Computer Room Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Hub Ipad Plug[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Bedroom fan on 3 light off[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Bedroom fan on 3[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Loading accessory from cache: Patio LightDEPRECATED user supplied a custom 'mdns' option. This option is deprecated and ignored. Please move to the new 'bind' option.Setup Payload:X-HM://002535WFA2JI0Enter this code with your HomeKit app on your iOS device to pair with Homebridge:[30m[47m                       [49m[39m[30m[47m    ┌────────────┐     [49m[39m[30m[47m    │ 978-06-950 │     [49m[39m[30m[47m    └────────────┘     [49m[39m[30m[47m                       [49m[39m[37m[9/15/2023, 2:45:37 PM] [39mHomebridge v1.6.1 (HAP v0.11.1) (Homebridge 5EB5) is running on port 51814.[37m[9/15/2023, 2:45:37 PM] [39m[36m[myQ][39m [31mmyQ API error: API call returned error: 429.[39m[37m[9/15/2023, 2:45:37 PM] [39m[36m[myQ][39m myQ API: Unable to access the OAuth authorization endpoint.[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Ignoring Roku Plug because it is in the Ignore Devices list[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Ignoring Computer Room Camera Plug because it is in the Ignore Devices list[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Ignoring Outside Christmas Lights because it is in the Ignore Devices list[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Ignoring Christmas Tree Lights because it is in the Ignore Devices list[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Ignoring Previous Workbench Light because it is in the Ignore Devices list[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Washer[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Daryl Present Switch[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Patio Alarm[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Patio Door - South[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Basement Smoke & CO2 Alarm[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Peggy Present Switch[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Hub Ipad Plug[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Basement Alarm[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: WLS-Behind Dryer[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Garage Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Kitchen to Patio Door[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Driveway Alert[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: WLS-Bedroom Bathroom[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: WLS-Basement Bathroom[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Bedroom Lamp[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Front Porch Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Bedroom fan on 3 light off[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Turn off all water valves[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Basement Lights[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Dryer Switch[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Basement Motion Sensor-Ecolink[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: WLS-Under Kitchen Sink[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: WLS-Behind Refrigerator[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Kitchen Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Living Room Lamps[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Patio Door - North[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Ring Front[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: WLS-Main Bathroom[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Forester Garage Door[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Living Room Smoke & CO2 Alarm 1[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: White Fan[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Workbench Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Dryer Sensor[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Laundry Room Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Garage Alarm[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Laundry Room Motion Sensor 2[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: iPhone[37m[9/15/2023, 2:45:37 PM] [39m[36m[homebridge-smartthings-ik][39m This plugin generated a warning from the characteristic 'Manufacturer': characteristic value expected string and received undefined. See https://homebridge.io/w/JtMGR for more info.[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: iPhone[37m[9/15/2023, 2:45:37 PM] [39m[36m[homebridge-smartthings-ik][39m This plugin generated a warning from the characteristic 'Manufacturer': characteristic value expected string and received undefined. See https://homebridge.io/w/JtMGR for more info.[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Patio Outside Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Garage Camera Plug[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Patio Window - North[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Driveway Alert Receiver[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Front Door[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Front Door Lock[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Patio Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Closet Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Entryway Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Bathroom Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Patio Smoke & CO2 Alarm[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Bedroom fan on 3[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Bathroom Motion Sensor[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: WLS-Drain in Laundry Room[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Computer Room Light[37m[9/15/2023, 2:45:37 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: PS4 Charger Plug[37m[9/15/2023, 2:45:38 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Aeotec Siren[37m[9/15/2023, 2:45:38 PM] [39m[36m[Smartthings Plug (IK)][39m Restoring existing accessory from cache: Highlander Garage Door[37m[9/15/2023, 2:45:38 PM] [39m[36m[Tuya][39m Launched child bridge with PID 67256[37m[9/15/2023, 2:45:38 PM] [39m[36m[homebridge-sunsa][39m Launched child bridge with PID 67072[37m[9/15/2023, 2:45:38 PM] [39mRegistering platform 'homebridge-sunsa.Sunsa'[37m[9/15/2023, 2:45:38 PM] [39m[36m[homebridge-sunsa][39m Loaded homebridge-sunsa v1.1.1 child bridge successfully[37m[9/15/2023, 2:45:38 PM] [39mLoaded 2 cached accessories from cachedAccessories.0EA31613CABB.[37m[9/15/2023, 2:45:38 PM] [39m[36m[homebridge-sunsa][39m Loading accessory from cache: LR Blinds - Right[37m[9/15/2023, 2:45:38 PM] [39m[36m[homebridge-sunsa][39m Loading accessory from cache: LR Blind - LeftDEPRECATED user supplied a custom 'mdns' option. This option is deprecated and ignored. Please move to the new 'bind' option.[37m[9/15/2023, 2:45:38 PM] [39mHomebridge v1.6.1 (HAP v0.11.1) (homebridge-sunsa) is running on port 49857.[37m[9/15/2023, 2:45:38 PM] [39m[36m[Smartthings Plug (IK)][39m Garage Camera Plug is offline[37m[9/15/2023, 2:45:38 PM] [39m[36m[Smartthings Plug (IK)][39m Computer Room Light is offline[37m[9/15/2023, 2:45:38 PM] [39m[36m[homebridge-sunsa][39m Found Device: LR Blind - Left[37m[9/15/2023, 2:45:38 PM] [39m[36m[homebridge-sunsa][39m Restoring existing accessory from cache: LR Blind - Left[37m[9/15/2023, 2:45:38 PM] [39m[36m[homebridge-sunsa][39m Found Device: LR Blinds - Right[37m[9/15/2023, 2:45:38 PM] [39m[36m[homebridge-sunsa][39m Restoring existing accessory from cache: LR Blinds - Right[37m[9/15/2023, 2:45:39 PM] [39mRegistering platform @.***/homebridge-tuya-platform.TuyaPlatform'[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Loaded @0x5e/homebridge-tuya-platform v1.7.0-beta.49 child bridge successfully[37m[9/15/2023, 2:45:39 PM] [39mLoaded 7 cached accessories from cachedAccessories.0EE45736158E.[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Loading accessory from cache: Closet Light[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Loading accessory from cache: RO Shutoff[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Loading accessory from cache: Main Shutoff[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Loading accessory from cache: Turn off all water valves[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Loading accessory from cache: Bedroom Light[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Loading accessory from cache: Bedroom fan on 3[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Loading accessory from cache: Bedroom fan on 3 light offDEPRECATED user supplied a custom 'mdns' option. This option is deprecated and ignored. Please move to the new 'bind' option.[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Log in to Tuya Cloud.[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m [TuyaOpenAPI] Login to: https://openapi.tuyaus.com[37m[9/15/2023, 2:45:39 PM] [39mHomebridge v1.6.1 (HAP v0.11.1) (Tuya) is running on port 38356.[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Start MQTT connection.[37m[9/15/2023, 2:45:39 PM] [39m[36m[Tuya][39m Fetching home list.[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Got home_id=10235672, name=My Home ..[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Fetching device list.[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Fetching scene list.[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Got scene_id=WfHoYRFZiHbq7s4F, name=Bedroom fan on 3[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Got scene_id=ei3ziWCLK5Qvvnzl, name=Bedroom fan on 3 light off[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Got scene_id=i8jfGawniyF7bRhx, name=Turn off all water valves[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Got 7 device(s) and scene(s).[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Device list saved at C:\Users\Daryl.homebridge\persist\TuyaDeviceList.az1573511061899J3KLg.json[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Restoring existing accessory from cache: RO Shutoff[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Restoring existing accessory from cache: Closet Light[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Restoring existing accessory from cache: Bedroom Light[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m [Bedroom Light] Light type: C[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m [Bedroom Light] Adaptive Lighting disabled.[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Restoring existing accessory from cache: Main Shutoff[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Restoring existing accessory from cache: Bedroom fan on 3[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Restoring existing accessory from cache: Bedroom fan on 3 light off[37m[9/15/2023, 2:45:40 PM] [39m[36m[Tuya][39m Restoring existing accessory from cache: Turn off all water valves Thank you for any help you can provide. Daryl Davids

On Thursday, September 14, 2023 at 05:43:13 PM CDT, hjdhjd ***@***.***> wrote:  

Thanks for the report. I'll start with the obvious first couple of questions:

• I assume your user credentials are correct?
• Have you tried specifying a myQ region? In the webUI it's in settings, advanced options. You can try east and west and see if any of them work.
• Can you please share the startup logs of the myQ plugin.

Thanks!

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

[hjdhjd]

These are issues on the myQ API end. I've seen similar ones happening over the last couple of days. There's not much to be done on the plugin end other than wait it out over the next few days. I'll also have an update that will improve resiliency for folks. Thanks again.

[github-actions[bot]]

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