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home-assistant / android

:iphone: Home Assistant Companion for Android
https://companion.home-assistant.io/
Apache License 2.0
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Location is not reporting in Android companion app (version 2024.1.5-full) #4280

Closed BubblesOnBrain closed 4 months ago

BubblesOnBrain commented 5 months ago

Home Assistant Android app version(s): 2024.1.5-full

Android version(s): 14 update: 3/5

Device model(s): Pixel 8 Pro, Pixel 7

Home Assistant version:

Last working Home Assistant release (if known): unknown, stopped working 3/15

Description of problem, include YAML if issue is related to notifications: Locations are not updating for 2 android based phones (also having an issue with an IOS device as well)

Companion App Logs:

Seeing all "failed to send" error messages in location tracking log.

Screenshot or video of problem:

Additional information:

dshokouhi commented 5 months ago

please attach the logs, otherwise we cannot proceed with troubleshooting.

as you have the same issue on iOS I would recommend checking you still have remote access and SSL cert is valid. Failed to send is typically not an error the app can solve, that is for the user to solve.

dshokouhi commented 4 months ago

Closing due to lack of response from author