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home-assistant / android

:iphone: Home Assistant Companion for Android
https://companion.home-assistant.io/
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No text, entities, templates, notifications after Core 2024.11 upgrade #4796

Closed 2senel closed 1 week ago

2senel commented 2 weeks ago

Home Assistant Android app version(s):2024.11.2-full

Android version(s): OneUI 6.1.- Android 14

Device model(s): S24, Galaxy Tab s9

Home Assistant version:2024.11

Last working Home Assistant release (if known):2024.10

Description of problem, include YAML if issue is related to notifications:

Companion App Logs:

Screenshot or video of problem:

Additional information:

After the upgrade of Core to 2024.11 Android Version looks like attached. Also, the beta version from Play store. Same behaviour on two devices l, both Samsung (S24 and Galaxy tab S9) running Oneui 6.1

Screenshot_20241109_124659_Home Assistant Screenshot_20241109_124654_Home Assistant Screenshot_20241109_124647_Home Assistant

Web interface is fine, though.

dshokouhi commented 2 weeks ago

This screen is not controlled by the app. Have you tried restarting the app and or updating Android system WebView? I'm unable to reproduce here too.

2senel commented 2 weeks ago

Update WebView via Play store? If so, there are no recent updates available. Also, no system nor Play Services updates.

I also tried to switch HA and Android app to enhlishyto see if this could be caused with Czech translation but nope, still same.

Restarting app - yes, even force close, delete all data

Restarting HA - yes, multiple times.

Strange is that is works completely fine in the browser, even on the same devices. Just the app is showing nothing. Even more strange, two devices are affected. Sadly, I don't have any other device to test with the app.

Despite that, I'm missing texts even on the notification screen (app and we difference):

Screenshot_20241109_185342_Chrome Screenshot_20241109_185327_Home Assistant

2senel commented 2 weeks ago

Another glitch I've just noticed - I can't see release notes on the update screen:

Screenshot_20241109_191938_Home Assistant Screenshot_20241109_191932_Chrome

dshokouhi commented 2 weeks ago

please try the start fresh steps to rule out a cache/bad data issue https://companion.home-assistant.io/docs/troubleshooting/faqs/#starting-fresh-with-the-android-app

2senel commented 2 weeks ago

Just tried and still same, sadly.

dshokouhi commented 2 weeks ago

can you please try and remove the custom stuff to rule out an issue with them? they need to be disabled completely including removing references from the dashboard resources

jpelgrom commented 2 weeks ago

can you please try and remove the custom stuff to rule out an issue with them? they need to be disabled completely including removing references from the dashboard resources

You can use safe mode for this

2senel commented 2 weeks ago

Still same, even in the safe mode, this time screenshots from tablet (yet again device deleted from integrations, deleted data, added from scratch):

Screenshot_20241109_205107_Home Assistant Screenshot_20241109_205104_Home Assistant Screenshot_20241109_205100_Home Assistant Screenshot_20241109_205043_Home Assistant

Just to point out, on the s9 I haven't received Nov android uodate, so there's no this new Samsung max restriction feature yet. I was suspecting this also, but apparently this is not the case.

dshokouhi commented 2 weeks ago

Have you updated HA core to 2024.11.1 yet?

2senel commented 2 weeks ago

Yes, today morning before I created this bug.

dshokouhi commented 2 weeks ago

ok this still feels like a frontend bug honestly as the app does not control any of these screens

dshokouhi commented 1 week ago

Closing in favor of the linked frontend issue