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itchannel / fordpass-ha

Fordpass integration for Home Assistant
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No devices/entities are created #35

Closed gijsprins93 closed 3 years ago

gijsprins93 commented 3 years ago

I installed the FordPass integration from HACS and then from the HA integrations. Logged in and filled in my VIN. Yet it doesn't create any devices or entities. 24h has passed now, no errors, but also no entities.

Doesn't it work for my car then perhaps? (Ford Focus 2018 model) The app on my phone works perfectly.

itchannel commented 3 years ago

What functionality do you have avaliable on your app. I believe that the latest API is for cars fitted with fords new modem which hasn't been out long. However I know America and Canada have had it longer than other regions.

If you can look at your home assistant logs you should see "Failed to connect" or something similar can you check for me.

pinballnewf commented 3 years ago

@gijsprins93 , this is very likely due to issue #26 - I had the exact same problem when i first set this up.

thisisbenwoo commented 3 years ago

I am having a problem with my second VIN ... My first one is fine. The second one (my wife's) has no devices or entities: My car: image My wife's car: image

itchannel commented 3 years ago

I'm guessing those are two seperate instances of the integration @thisisbenwoo . Are they using the same fordpass account or different?

thisisbenwoo commented 3 years ago

Yes.. [image: image.png] Same account though... Same email/password

BenWoo | +1 (212) 724-1188 | thisisbenwoo@gmail.com

On Fri, Nov 27, 2020 at 5:23 PM itchannel notifications@github.com wrote:

I'm guessing those are two seperate instances of the integration @thisisbenwoo https://github.com/thisisbenwoo . Are they using the same fordpass account or different?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/itchannel/fordpass-ha/issues/35#issuecomment-735023955, or unsubscribe https://github.com/notifications/unsubscribe-auth/AK6CPPJN3I7KXWO5INAA243SSBGKXANCNFSM4UCBVHFQ .

itchannel commented 3 years ago

Can you post a screenshot of your log on startup of the integration so I can see any errors

thisisbenwoo commented 3 years ago

This repeats every few minutes:

2020-11-27 19:01:59 WARNING (MainThread) [custom_components.fordpass] 'vehiclestatus' 2020-11-27 19:01:59 WARNING (MainThread) [custom_components.fordpass] Error communicating with FordPass for 1XX2X3XX4XXX56217 2020-11-27 19:01:59 ERROR (MainThread) [custom_components.fordpass] Error fetching fordpass data: Error communicating with FordPass for 1XX2X3XX4XXX56217 2020-11-27 19:01:59 WARNING (MainThread) [homeassistant.config_entries] Config entry for fordpass not ready yet. Retrying in 10 seconds 2020-11-27 19:01:59 WARNING (MainThread) [custom_components.fordpass] Error communicating with FordPass for 3YY2Y3YY4YYY56670 2020-11-27 19:01:59 ERROR (MainThread) [custom_components.fordpass] Error fetching fordpass data: Error communicating with FordPass for 3YY2Y3YY4YYY56670

Now none of my entities for my car are no longer valid :-( [image: image.png]

BenWoo | +1 (212) 724-1188 | thisisbenwoo@gmail.com

On Fri, Nov 27, 2020 at 6:49 PM itchannel notifications@github.com wrote:

Can you post a screenshot of your log on startup of the integration so I can see any errors

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/itchannel/fordpass-ha/issues/35#issuecomment-735031266, or unsubscribe https://github.com/notifications/unsubscribe-auth/AK6CPPOFDWG4R22OXDUUYILSSBQLDANCNFSM4UCBVHFQ .

itchannel commented 3 years ago

@thisisbenwoo please try the new update 1.0.7 which should fix the expiring entities as that was a known issue #26 . However the multiple can one I will need to look into and work out how I can add support for 2 cars.

JanEsders commented 3 years ago

Just updated to 1.0.7 from 1.0.6 (worked fine before, just with the issue of entities becoming unavailable after a few hours). Didn't find a setting to set the region afterwards so deleted the Integration and added my car again with region UK/Europe (living in Germany) but no entities are created for hours now

itchannel commented 3 years ago

Can you check your HA log please and let me know if you have any errors

JanEsders commented 3 years ago

I would, but today everything works fine. Until now, no "unavailable" as well.

Good work, really love this integration!

itchannel commented 3 years ago

Awesome, may have just taken a while to refresh your token.