Closed vdharashive closed 1 year ago
1|jambonz-feature-server | {"level":30,"time":1673433840204,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","msg":"new incoming call"}
1|jambonz-feature-server | {"level":20,"time":1673433840204,"pid":716,"hostname":"ip-172-31-11-177","msg":"got application from X-Application-Sid header: b357cc30-b645-4456-accd-a7e9157e2ff4"}
1|jambonz-feature-server | {"level":20,"time":1673433840209,"pid":716,"hostname":"ip-172-31-11-177","accountInfo":{"account_sid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","name":"CORE-Internal","sip_realm":"XXXX-agent-np.XXX.ai","service_provider_sid":"4bdf9ce1-d312-4d71-8bbf-95da7bcb7e48","registration_hook_sid":"58117770-1677-404c-a317-a6ed08734959","queue_event_hook_sid":null,"device_calling_application_sid":null,"is_active":1,"created_at":"2022-12-01T10:44:30.000Z","plan_type":"trial","stripe_customer_id":null,"webhook_secret":"wh_secret_iqnpqovDFbjHRrwuQK2ZAe","disable_cdrs":0,"trial_end_date":null,"deactivated_reason":null,"device_to_call_ratio":5,"subspace_client_id":null,"subspace_client_secret":null,"subspace_sip_teleport_id":null,"subspace_sip_teleport_destinations":null,"siprec_hook_sid":null},"msg":"retrieved account info for c33dd3b1-3ffb-4610-8300-4f58cb58ceb6"}
1|jambonz-feature-server | {"level":30,"time":1673433840211,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","app":{"application_sid":"b357cc30-b645-4456-accd-a7e9157e2ff4","name":"Ramanaathan Callflows","service_provider_sid":null,"account_sid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","call_hook_sid":"9e7e6c6d-1527-4738-9743-d3932fb485a3","call_status_hook_sid":"3c8dec05-d663-4ad5-9868-06de58f92e6a","messaging_hook_sid":"3f7fa7f5-cc32-495c-8337-2661b3c86f16","speech_synthesis_vendor":"google","speech_synthesis_language":"en-GB","speech_synthesis_voice":"en-GB-Standard-A","speech_recognizer_vendor":"google","speech_recognizer_language":"en-IN","created_at":"2022-12-01T11:07:08.000Z"},"msg":"retrieved application for incoming call to 17404802435"}
1|jambonz-feature-server | {"level":20,"time":1673433840211,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","params":{"sip":{"headers":{"via":"SIP/2.0/UDP 23.21.52.56;rport=5060;branch=z9hG4bKS66cv6Hr53maB;received=172.31.10.86","max-forwards":"70","from":"sip:anonymous@23.21.52.56:5060;tag=9H9jDpB16S34H","to":"sip:+17404802435@smartassist-sbc-np.CORE.ai","call-id":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","cseq":"62163128 INVITE","contact":"
there is nothing in the log that indicates an error actually. If you were expecting a transcript and did not get a transcript, then please redo the test and provide the freeswitch log at debug so we can see the commands actually sent to freeswitch for the call
{ "level": 20, "time": 1673433846188, "pid": 716, "hostname": "ip-172-31-11-177", "callId": "b2e0916c-0c3f-123c-1f83-0e9f95109ce9", "callSid": "4f8bdbf3-9747-42f6-95c7-1b1226597d5f", "accountSid": "c33dd3b1-3ffb-4610-8300-4f58cb58ceb6", "callingNumber": "+16468789548", "calledNumber": "+17404802435", "traceId": "5c5d8a73dd5e24d4716c6de0601ff598", "command": "redirect", "call_sid": "4f8bdbf3-9747-42f6-95c7-1b1226597d5f", "queueCommand": false, "data": [ { "verb": "say", "text": "Connecting to agent .." }, { "verb": "dial", "callerId": "anonymous", "answerOnBridge": true, "confirmHook": "/agent-dial-confirm", "actionHook": "/agent-dial-status", "referHook": "/agent-referHook", "target": [ { "type": "user", "name": "supportramdev40@ss-agent-np.ss.ai" } ], "transcribe": { "transcriptionHook": "/call-transcriptions", "recognizer": { "vendor": "default", "language": "en-IN", "interim": false, "dualChannel": true, "separateRecognitionPerChannel": true, "diarization": true, "diarizationMinSpeakers": 1, "diarizationMaxSpeakers": 2 } } } ], "msg": "received command" }