jambonz / jambonz-feature-server

Core telephony feature server for the jambones platform
MIT License
41 stars 39 forks source link

Bug: Dial Verb not able to change Language to any other language other then en-US #216

Closed vdharashive closed 1 year ago

vdharashive commented 1 year ago

{ "level": 20, "time": 1673433846188, "pid": 716, "hostname": "ip-172-31-11-177", "callId": "b2e0916c-0c3f-123c-1f83-0e9f95109ce9", "callSid": "4f8bdbf3-9747-42f6-95c7-1b1226597d5f", "accountSid": "c33dd3b1-3ffb-4610-8300-4f58cb58ceb6", "callingNumber": "+16468789548", "calledNumber": "+17404802435", "traceId": "5c5d8a73dd5e24d4716c6de0601ff598", "command": "redirect", "call_sid": "4f8bdbf3-9747-42f6-95c7-1b1226597d5f", "queueCommand": false, "data": [ { "verb": "say", "text": "Connecting to agent .." }, { "verb": "dial", "callerId": "anonymous", "answerOnBridge": true, "confirmHook": "/agent-dial-confirm", "actionHook": "/agent-dial-status", "referHook": "/agent-referHook", "target": [ { "type": "user", "name": "supportramdev40@ss-agent-np.ss.ai" } ], "transcribe": { "transcriptionHook": "/call-transcriptions", "recognizer": { "vendor": "default", "language": "en-IN", "interim": false, "dualChannel": true, "separateRecognitionPerChannel": true, "diarization": true, "diarizationMinSpeakers": 1, "diarizationMaxSpeakers": 2 } } } ], "msg": "received command" }

vdharashive commented 1 year ago

1|jambonz-feature-server | {"level":30,"time":1673433840204,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","msg":"new incoming call"} 1|jambonz-feature-server | {"level":20,"time":1673433840204,"pid":716,"hostname":"ip-172-31-11-177","msg":"got application from X-Application-Sid header: b357cc30-b645-4456-accd-a7e9157e2ff4"} 1|jambonz-feature-server | {"level":20,"time":1673433840209,"pid":716,"hostname":"ip-172-31-11-177","accountInfo":{"account_sid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","name":"CORE-Internal","sip_realm":"XXXX-agent-np.XXX.ai","service_provider_sid":"4bdf9ce1-d312-4d71-8bbf-95da7bcb7e48","registration_hook_sid":"58117770-1677-404c-a317-a6ed08734959","queue_event_hook_sid":null,"device_calling_application_sid":null,"is_active":1,"created_at":"2022-12-01T10:44:30.000Z","plan_type":"trial","stripe_customer_id":null,"webhook_secret":"wh_secret_iqnpqovDFbjHRrwuQK2ZAe","disable_cdrs":0,"trial_end_date":null,"deactivated_reason":null,"device_to_call_ratio":5,"subspace_client_id":null,"subspace_client_secret":null,"subspace_sip_teleport_id":null,"subspace_sip_teleport_destinations":null,"siprec_hook_sid":null},"msg":"retrieved account info for c33dd3b1-3ffb-4610-8300-4f58cb58ceb6"} 1|jambonz-feature-server | {"level":30,"time":1673433840211,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","app":{"application_sid":"b357cc30-b645-4456-accd-a7e9157e2ff4","name":"Ramanaathan Callflows","service_provider_sid":null,"account_sid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","call_hook_sid":"9e7e6c6d-1527-4738-9743-d3932fb485a3","call_status_hook_sid":"3c8dec05-d663-4ad5-9868-06de58f92e6a","messaging_hook_sid":"3f7fa7f5-cc32-495c-8337-2661b3c86f16","speech_synthesis_vendor":"google","speech_synthesis_language":"en-GB","speech_synthesis_voice":"en-GB-Standard-A","speech_recognizer_vendor":"google","speech_recognizer_language":"en-IN","created_at":"2022-12-01T11:07:08.000Z"},"msg":"retrieved application for incoming call to 17404802435"} 1|jambonz-feature-server | {"level":20,"time":1673433840211,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","params":{"sip":{"headers":{"via":"SIP/2.0/UDP 23.21.52.56;rport=5060;branch=z9hG4bKS66cv6Hr53maB;received=172.31.10.86","max-forwards":"70","from":"sip:anonymous@23.21.52.56:5060;tag=9H9jDpB16S34H","to":"sip:+17404802435@smartassist-sbc-np.CORE.ai","call-id":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","cseq":"62163128 INVITE","contact":"","user-agent":"Mediant VE SBC/v.7.40A.260.007","allow":"INVITE, ACK, CANCEL, BYE, REFER, NOTIFY, OPTIONS","supported":"sdp-anat","content-type":"application/sdp","content-length":"406","X-Account-Sid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","X-CID":"c0585069b0c1da7aaa227a9cc3a8882b@0.0.0.0","X-Forwarded-For":"50.19.121.248","X-Originating-Carrier":"AudioCodeSBC","X-Voip-Carrier-Sid":"482325af-9df4-47ef-820e-6852dfe33bf5","X-Application-Sid":"b357cc30-b645-4456-accd-a7e9157e2ff4","Diversion":"sip:+17404802435@twilio.com;reason=unconditional;counter=1","X-Twilio-VerStat":"TN-Validation-Passed-A","X-Twilio-AccountSid":"ACc518be9a6f916431ecfd8d7d9f471b2e","X-Twilio-CallSid":"CA0093766d9c5fb823c2f5170358493618","p-asserted-identity":"\"+16468789548\" sip:+16468789548@COREvgIPG"},"raw":"INVITE sip:+17404802435@smartassist-sbc-np.CORE.ai SIP/2.0\r\nVia: SIP/2.0/UDP 23.21.52.56;rport=5060;branch=z9hG4bKS66cv6Hr53maB;received=172.31.10.86\r\nMax-Forwards: 70\r\nFrom: sip:anonymous@23.21.52.56:5060;tag=9H9jDpB16S34H\r\nTo: sip:+17404802435@smartassist-sbc-np.CORE.ai\r\nCall-ID: b2e0916c-0c3f-123c-1f83-0e9f95109ce9\r\nCSeq: 62163128 INVITE\r\nContact: \r\nUser-Agent: Mediant VE SBC/v.7.40A.260.007\r\nAllow: INVITE, ACK, CANCEL, BYE, REFER, NOTIFY, OPTIONS\r\nSupported: sdp-anat\r\nContent-Type: application/sdp\r\nContent-Length: 406\r\nX-Account-Sid: c33dd3b1-3ffb-4610-8300-4f58cb58ceb6\r\nX-CID: c0585069b0c1da7aaa227a9cc3a8882b@0.0.0.0\r\nX-Forwarded-For: 50.19.121.248\r\nX-Originating-Carrier: AudioCodeSBC\r\nX-Voip-Carrier-Sid: 482325af-9df4-47ef-820e-6852dfe33bf5\r\nX-Application-Sid: b357cc30-b645-4456-accd-a7e9157e2ff4\r\nDiversion: sip:+17404802435@twilio.com;reason=unconditional;counter=1\r\nX-Twilio-VerStat: TN-Validation-Passed-A\r\nX-Twilio-AccountSid: ACc518be9a6f916431ecfd8d7d9f471b2e\r\nX-Twilio-CallSid: CA0093766d9c5fb823c2f5170358493618\r\nP-Asserted-Identity: \"+16468789548\" sip:+16468789548@COREvgIPG\r\n\r\nv=0\r\no=root 582101286 1876853241 IN IP4 172.31.10.82\r\ns=Twilio Media Gateway\r\nc=IN IP4 172.31.10.82\r\nt=0 0\r\nm=audio 56666 RTP/AVP 0 8 111 101\r\na=maxptime:20\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:111 OPUS/48000/2\r\na=fmtp:111 minptime=20; maxplaybackrate=8000; maxaveragebitrate=50000; useinbandfec=1\r\na=rtpmap:101 telephone-event/8000\r\na=fmtp:101 0-16\r\na=sendrecv\r\na=rtcp:56667\r\na=ptime:20\r\n","body":"v=0\r\no=root 582101286 1876853241 IN IP4 172.31.10.82\r\ns=Twilio Media Gateway\r\nc=IN IP4 172.31.10.82\r\nt=0 0\r\nm=audio 56666 RTP/AVP 0 8 111 101\r\na=maxptime:20\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:111 OPUS/48000/2\r\na=fmtp:111 minptime=20; maxplaybackrate=8000; maxaveragebitrate=50000; useinbandfec=1\r\na=rtpmap:101 telephone-event/8000\r\na=fmtp:101 0-16\r\na=sendrecv\r\na=rtcp:56667\r\na=ptime:20\r\n","method":"INVITE","version":"2.0","uri":"sip:+17404802435@smartassist-sbc-np.CORE.ai","payload":[{"type":"application/sdp","content":"v=0\r\no=root 582101286 1876853241 IN IP4 172.31.10.82\r\ns=Twilio Media Gateway\r\nc=IN IP4 172.31.10.82\r\nt=0 0\r\nm=audio 56666 RTP/AVP 0 8 111 101\r\na=maxptime:20\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:111 OPUS/48000/2\r\na=fmtp:111 minptime=20; maxplaybackrate=8000; maxaveragebitrate=50000; useinbandfec=1\r\na=rtpmap:101 telephone-event/8000\r\na=fmtp:101 0-16\r\na=sendrecv\r\na=rtcp:56667\r\na=ptime:20\r\n"}]},"direction":"inbound","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","callerName":"","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","applicationSid":"b357cc30-b645-4456-accd-a7e9157e2ff4","from":"anonymous","to":"+17404802435","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","sipStatus":100,"sipReason":"Trying","callStatus":"trying","originatingSipIp":"50.19.121.248","originatingSipTrunkName":"AudioCodeSBC","localSipAddress":"172.31.11.177:5060","publicIp":"44.205.7.206","defaults":{"synthesizer":{"vendor":"google","language":"en-GB","voice":"en-GB-Standard-A"},"recognizer":{"vendor":"google","language":"en-IN"}}},"msg":"sending initial webhook"} 1|jambonz-feature-server | {"level":20,"time":1673433840211,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"WsRequestor:request(5JwqHosyqk2hKBD2fGQwET) - connecting since we do not have a connection"} 1|jambonz-feature-server | {"level":20,"time":1673433840212,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"WsRequestor:_setHandlers"} 1|jambonz-feature-server | {"level":30,"time":1673433840517,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","url":"ws://a329-103-114-211-154.ngrok.io/COREvg/bot?botid=st-924bd71e-247e-58ec-bfe4-81e0f8b3e0fc&token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwibmFtZSI6IkpvaG4gRG9lIiwiaWF0IjoxNTE2MjM5MDIyLCJhcHBJZCI6ImNzLTUzNTcyNWNkLWRkODYtNTk1NC05NzFlLTkyMzMyNWI0NjMxNCJ9.H-lPVO9IJwl-uGHT5VVJ5olUGqymR42h3GNuy-7CsXU","msg":"WsRequestor(5JwqHosyqk2hKBD2fGQwET) - successfully connected"} 1|jambonz-feature-server | {"level":20,"time":1673433840518,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","obj":{"type":"session:new","msgid":"ntqYkdaSPbNchPEGPSMmn5","call_sid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","data":{"sip":{"headers":{"via":"SIP/2.0/UDP 23.21.52.56;rport=5060;branch=z9hG4bKS66cv6Hr53maB;received=172.31.10.86","max-forwards":"70","from":"sip:anonymous@23.21.52.56:5060;tag=9H9jDpB16S34H","to":"sip:+17404802435@smartassist-sbc-np.CORE.ai","call-id":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","cseq":"62163128 INVITE","contact":"","user-agent":"Mediant VE SBC/v.7.40A.260.007","allow":"INVITE, ACK, CANCEL, BYE, REFER, NOTIFY, OPTIONS","supported":"sdp-anat","content-type":"application/sdp","content-length":"406","X-Account-Sid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","X-CID":"c0585069b0c1da7aaa227a9cc3a8882b@0.0.0.0","X-Forwarded-For":"50.19.121.248","X-Originating-Carrier":"AudioCodeSBC","X-Voip-Carrier-Sid":"482325af-9df4-47ef-820e-6852dfe33bf5","X-Application-Sid":"b357cc30-b645-4456-accd-a7e9157e2ff4","Diversion":"sip:+17404802435@twilio.com;reason=unconditional;counter=1","X-Twilio-VerStat":"TN-Validation-Passed-A","X-Twilio-AccountSid":"ACc518be9a6f916431ecfd8d7d9f471b2e","X-Twilio-CallSid":"CA0093766d9c5fb823c2f5170358493618","p-asserted-identity":"\"+16468789548\" sip:+16468789548@COREvgIPG"},"raw":"INVITE sip:+17404802435@smartassist-sbc-np.CORE.ai SIP/2.0\r\nVia: SIP/2.0/UDP 23.21.52.56;rport=5060;branch=z9hG4bKS66cv6Hr53maB;received=172.31.10.86\r\nMax-Forwards: 70\r\nFrom: sip:anonymous@23.21.52.56:5060;tag=9H9jDpB16S34H\r\nTo: sip:+17404802435@smartassist-sbc-np.CORE.ai\r\nCall-ID: b2e0916c-0c3f-123c-1f83-0e9f95109ce9\r\nCSeq: 62163128 INVITE\r\nContact: \r\nUser-Agent: Mediant VE SBC/v.7.40A.260.007\r\nAllow: INVITE, ACK, CANCEL, BYE, REFER, NOTIFY, OPTIONS\r\nSupported: sdp-anat\r\nContent-Type: application/sdp\r\nContent-Length: 406\r\nX-Account-Sid: c33dd3b1-3ffb-4610-8300-4f58cb58ceb6\r\nX-CID: c0585069b0c1da7aaa227a9cc3a8882b@0.0.0.0\r\nX-Forwarded-For: 50.19.121.248\r\nX-Originating-Carrier: AudioCodeSBC\r\nX-Voip-Carrier-Sid: 482325af-9df4-47ef-820e-6852dfe33bf5\r\nX-Application-Sid: b357cc30-b645-4456-accd-a7e9157e2ff4\r\nDiversion: sip:+17404802435@twilio.com;reason=unconditional;counter=1\r\nX-Twilio-VerStat: TN-Validation-Passed-A\r\nX-Twilio-AccountSid: ACc518be9a6f916431ecfd8d7d9f471b2e\r\nX-Twilio-CallSid: CA0093766d9c5fb823c2f5170358493618\r\nP-Asserted-Identity: \"+16468789548\" sip:+16468789548@COREvgIPG\r\n\r\nv=0\r\no=root 582101286 1876853241 IN IP4 172.31.10.82\r\ns=Twilio Media Gateway\r\nc=IN IP4 172.31.10.82\r\nt=0 0\r\nm=audio 56666 RTP/AVP 0 8 111 101\r\na=maxptime:20\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:111 OPUS/48000/2\r\na=fmtp:111 minptime=20; maxplaybackrate=8000; maxaveragebitrate=50000; useinbandfec=1\r\na=rtpmap:101 telephone-event/8000\r\na=fmtp:101 0-16\r\na=sendrecv\r\na=rtcp:56667\r\na=ptime:20\r\n","body":"v=0\r\no=root 582101286 1876853241 IN IP4 172.31.10.82\r\ns=Twilio Media Gateway\r\nc=IN IP4 172.31.10.82\r\nt=0 0\r\nm=audio 56666 RTP/AVP 0 8 111 101\r\na=maxptime:20\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:111 OPUS/48000/2\r\na=fmtp:111 minptime=20; maxplaybackrate=8000; maxaveragebitrate=50000; useinbandfec=1\r\na=rtpmap:101 telephone-event/8000\r\na=fmtp:101 0-16\r\na=sendrecv\r\na=rtcp:56667\r\na=ptime:20\r\n","method":"INVITE","version":"2.0","uri":"sip:+17404802435@smartassist-sbc-np.CORE.ai","payload":[{"type":"application/sdp","content":"v=0\r\no=root 582101286 1876853241 IN IP4 172.31.10.82\r\ns=Twilio Media Gateway\r\nc=IN IP4 172.31.10.82\r\nt=0 0\r\nm=audio 56666 RTP/AVP 0 8 111 101\r\na=maxptime:20\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:111 OPUS/48000/2\r\na=fmtp:111 minptime=20; maxplaybackrate=8000; maxaveragebitrate=50000; useinbandfec=1\r\na=rtpmap:101 telephone-event/8000\r\na=fmtp:101 0-16\r\na=sendrecv\r\na=rtcp:56667\r\na=ptime:20\r\n"}]},"direction":"inbound","trace_id":"5c5d8a73dd5e24d4716c6de0601ff598","caller_name":"","call_sid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","account_sid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","application_sid":"b357cc30-b645-4456-accd-a7e9157e2ff4","from":"anonymous","to":"+17404802435","call_id":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","sip_status":100,"sip_reason":"Trying","call_status":"trying","originating_sip_ip":"50.19.121.248","originating_sip_trunk_name":"AudioCodeSBC","local_sip_address":"172.31.11.177:5060","public_ip":"44.205.7.206","defaults":{"synthesizer":{"vendor":"google","language":"en-GB","voice":"en-GB-Standard-A"},"recognizer":{"vendor":"google","language":"en-IN"}}},"b3":"5c5d8a73dd5e24d4716c6de0601ff598-8ed08ebbeb7cdd99-1"},"msg":"WsRequestor:request websocket: sent 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{"level":20,"time":1673433841889,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"Say:exec sending command to play file /tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5fa0bdfe5de838e19e6b93f9caf01899fbd5e7673a.mp3"} 1|jambonz-feature-server | {"level":20,"time":1673433842648,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","command":"redirect","call_sid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","queueCommand":true,"data":[{"verb":"say","text":"I will need to get an agent on the line to help you with 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Please hold while I find an avaliable agent."}],"msg":"received command"} 1|jambonz-feature-server | {"level":30,"time":1673433842648,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","command":"redirect","queueCommand":true,"msg":"CallSession:_onCommand - received command"} 1|jambonz-feature-server | {"level":20,"time":1673433842648,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","document":[{"say":{"text":"I will need to get an agent on the line to help you with that. Please hold while I find an avaliable agent."}}],"msg":"normalizeJambones: returning document with 1 tasks"} 1|jambonz-feature-server | {"level":20,"time":1673433842648,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","tasks":"[say{text=I will need to ...}]","msg":"CallSession:_onCommand - queueing tasks"} 1|jambonz-feature-server | {"level":30,"time":1673433842648,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","tasks":"[say{text=I will need to ...}]","msg":"CallSession:_onCommand - updated task list"} 1|jambonz-feature-server | {"level":20,"time":1673433843712,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"Say:exec completed play file /tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5fa0bdfe5de838e19e6b93f9caf01899fbd5e7673a.mp3"} 1|jambonz-feature-server | {"level":30,"time":1673433843712,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"CallSession:exec completed task #0:4: say"} 1|jambonz-feature-server | {"level":30,"time":1673433843712,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"CallSession:exec starting task #0:5: say"} 1|jambonz-feature-server | {"level":30,"time":1673433843712,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","vendor":"google","language":"en-GB","voice":"en-GB-Standard-A","msg":"TaskSay:exec"} 1|jambonz-feature-server | {"level":20,"time":1673433843718,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"file /tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5f0b68907ecbcac3bb6d0e0de51e22daf06fb02b19.mp3, served from cache true"} 1|jambonz-feature-server | {"level":20,"time":1673433843718,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"adding tmp file to track /tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5f0b68907ecbcac3bb6d0e0de51e22daf06fb02b19.mp3"} 1|jambonz-feature-server | {"level":20,"time":1673433843718,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","filepath":["/tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5f0b68907ecbcac3bb6d0e0de51e22daf06fb02b19.mp3"],"msg":"synthesized files for tts"} 1|jambonz-feature-server | {"level":20,"time":1673433843718,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"Say:exec sending command to play file /tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5f0b68907ecbcac3bb6d0e0de51e22daf06fb02b19.mp3"} 1|jambonz-feature-server | {"level":20,"time":1673433846188,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","command":"redirect","call_sid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","queueCommand":false,"data":[{"verb":"say","text":"Connecting to agent .."},{"verb":"dial","callerId":"anonymous","answerOnBridge":true,"confirmHook":"/agent-dial-confirm","actionHook":"/agent-dial-status","referHook":"/agent-referHook","target":[{"type":"user","name":"supportramdev40@XXXX-agent-np.XXX.ai"}],"transcribe":{"transcriptionHook":"/call-transcriptions","recognizer":{"vendor":"default","language":"en-IN","interim":false,"dualChannel":true,"separateRecognitionPerChannel":true,"diarization":true,"diarizationMinSpeakers":1,"diarizationMaxSpeakers":2}}}],"msg":"received command"} 1|jambonz-feature-server | {"level":30,"time":1673433846188,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","command":"redirect","queueCommand":false,"msg":"CallSession:_onCommand - received command"} 1|jambonz-feature-server | {"level":20,"time":1673433846188,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","document":[{"say":{"text":"Connecting to agent .."}},{"dial":{"callerId":"anonymous","answerOnBridge":true,"confirmHook":"/agent-dial-confirm","actionHook":"/agent-dial-status","referHook":"/agent-referHook","target":[{"type":"user","name":"supportramdev40@XXXX-agent-np.XXX.ai"}],"transcribe":{"transcriptionHook":"/call-transcriptions","recognizer":{"vendor":"default","language":"en-IN","interim":false,"dualChannel":true,"separateRecognitionPerChannel":true,"diarization":true,"diarizationMinSpeakers":1,"diarizationMaxSpeakers":2}}}}],"msg":"normalizeJambones: returning document with 2 tasks"} 1|jambonz-feature-server | {"level":30,"time":1673433846188,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","tasks":"[say{text=Connecting to a...},dial{type=user,name=supportramdev40@XXXX-agent-np.XXX.ai}]","msg":"CallSession:_onCommand new task list"} 1|jambonz-feature-server | {"level":30,"time":1673433846188,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","tasks":"[say{text=Connecting to a...},dial{type=user,name=supportramdev40@XXXX-agent-np.XXX.ai}]","msg":"CallSession:replaceApplication reset with 2 new tasks, stack depth is 1"} 1|jambonz-feature-server | {"level":20,"time":1673433846188,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"say is being killed"} 1|jambonz-feature-server | {"level":20,"time":1673433846188,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"TaskSay:kill - killing audio"} 1|jambonz-feature-server | {"level":20,"time":1673433846250,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"Say:exec completed play file /tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5f0b68907ecbcac3bb6d0e0de51e22daf06fb02b19.mp3"} 1|jambonz-feature-server | {"level":30,"time":1673433846250,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"CallSession:exec completed task #0:5: say"} 1|jambonz-feature-server | {"level":30,"time":1673433846250,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"CallSession:exec starting task #1:1: say"} 1|jambonz-feature-server | {"level":30,"time":1673433846250,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","vendor":"google","language":"en-GB","voice":"en-GB-Standard-A","msg":"TaskSay:exec"} 1|jambonz-feature-server | {"level":20,"time":1673433846253,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"file /tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5fb52a349e6622b504e8771c3d6f378a72ccdbc527.mp3, served from cache true"} 1|jambonz-feature-server | {"level":20,"time":1673433846253,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"adding tmp file to track /tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5fb52a349e6622b504e8771c3d6f378a72ccdbc527.mp3"} 1|jambonz-feature-server | {"level":20,"time":1673433846253,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","filepath":["/tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5fb52a349e6622b504e8771c3d6f378a72ccdbc527.mp3"],"msg":"synthesized files for tts"} 1|jambonz-feature-server | {"level":20,"time":1673433846253,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"Say:exec sending command to play file /tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5fb52a349e6622b504e8771c3d6f378a72ccdbc527.mp3"} 1|jambonz-feature-server | {"level":20,"time":1673433847999,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"Say:exec completed play file /tmp/tts-4f8bdbf3-9747-42f6-95c7-1b1226597d5fb52a349e6622b504e8771c3d6f378a72ccdbc527.mp3"} 1|jambonz-feature-server | {"level":30,"time":1673433847999,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"CallSession:exec completed task #1:1: say"} 1|jambonz-feature-server | {"level":30,"time":1673433847999,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"CallSession:exec starting task #1:2: dial"} 1|jambonz-feature-server | {"level":20,"time":1673433848006,"pid":716,"hostname":"ip-172-31-11-177","evt":{"uuid":"ce98f370-5762-4832-b149-b5af367c9e69","countOfConnections":2,"countOfChannels":0},"msg":"mediaserver 127.0.0.1 added endpoint"} 1|jambonz-feature-server | {"level":20,"time":1673433848006,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","msg":"SingleDialer:exec - created endpoint ce98f370-5762-4832-b149-b5af367c9e69"} 1|jambonz-feature-server | 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{"level":20,"time":1673433849175,"pid":716,"hostname":"ip-172-31-11-177","callId":"b2e0916c-0c3f-123c-1f83-0e9f95109ce9","callSid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","accountSid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","callingNumber":"+16468789548","calledNumber":"+17404802435","traceId":"5c5d8a73dd5e24d4716c6de0601ff598","obj":{"type":"call:status","msgid":"g5BKW7X1PE2Zn5ir6eSyDK","call_sid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","data":{"call_sid":"2398edb3-58b1-410d-b805-14bcd65d27fc","direction":"outbound","from":"anonymous","to":"supportramdev40@XXXX-agent-np.XXX.ai","call_id":"b7875568-0c3f-123c-d69f-02d8f501c2b1","sip_status":200,"sip_reason":"OK","call_status":"in-progress","caller_id":"anonymous","account_sid":"c33dd3b1-3ffb-4610-8300-4f58cb58ceb6","trace_id":"5c5d8a73dd5e24d4716c6de0601ff598","application_sid":"b357cc30-b645-4456-accd-a7e9157e2ff4","fs_sip_address":"172.31.11.177:5060","parent_call_sid":"4f8bdbf3-9747-42f6-95c7-1b1226597d5f","fs_public_ip":"44.205.7.206"}},"msg":"WsRequestor:request 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3 session being tracked"}

davehorton commented 1 year ago

there is nothing in the log that indicates an error actually. If you were expecting a transcript and did not get a transcript, then please redo the test and provide the freeswitch log at debug so we can see the commands actually sent to freeswitch for the call