Bug: On asr Deepgram gather is not timing-out in timeout value

[vdharashive]

options: { "actionHook": "/actions/hooks", "input": [ "digits", "speech" ], "interDigitTimeout": 2, "minDigits": 1, "finishOnKey": "#", "numDigits": 12, "say": { "text": [ "Do you know the flight number?" ] }, "bargein": false, "listenDuringPrompt": false, "timeout": 3, "dtmfBargein": false, "recognizer": { "hints": [], "altLanguages": [] } }

[34mDEBUG[39m [11:17:01.793] (1512577): [36mGather:_onTranscription for vendor deepgram[39m callId: "2dbdd148-4f3b-123d-529a-0affe5e7181b" callSid: "bb20dc43-7ec5-4e95-b38a-ff3686ff0fff" accountSid: "5c08914e-c863-4d11-aeb0-b7577c2552f6" callingNumber: "+18448735673" calledNumber: "+15638000463" traceId: "5426a197403fd7de21b5046b50783463" evt: { "type": "Results", "channel_index": [ 0, 1 ], "duration": 55.539936, "start": 0, "is_final": false, "speech_final": false, "channel": { "alternatives": [ { "transcript": "2 1 6", "confidence": 0.9995616, "words": [ { "word": "2", "start": 1.68, "end": 1.92, "confidence": 0.9918588 }, { "word": "1", "start": 1.92, "end": 2.24, "confidence": 0.9995616 }, { "word": "6", "start": 2.24, "end": 2.74, "confidence": 0.9998086 } ] } ] }, "metadata": { "request_id": "8801fcb4-2866-45bf-b13a-9b1d741e403a", "model_info": { "name": "2-phonecall-nova", "version": "2024-02-07.20824", "arch": "nova-2" }, "model_uuid": "7e3b5bdf-85ed-4fd2-9f7a-7721bbcad97b" } } bugname: "gather_deepgram_transcribe" finished: "false" 5:59 "duration": 55.539936, 5:59 this is bug from jambonz 5:59 and its reproducable

[vdharashive]

@davehorton @xquanluu

"recognizer": { "vendor": "deepgram", "language": "en-US", "deepgramOptions": { "model": "nova-2-phonecall", "endpointing": 500, "numerals": true } }

if we set "numerals": true this issue is coming also this will come when smartformat : true by setting no_delay : true then this will address the issue from deepgram side

https://developers.deepgram.com/docs/smart-format#results Can you please expose this parameter

[davehorton]

actually if you enabled smart formatting then we automatically enable their no_delay property

    if (var = switch_channel_get_variable(channel, "DEEPGRAM_SPEECH_ENABLE_SMART_FORMAT")) {
     oss <<  "&smart_format=true";
     oss <<  "&no_delay=true";
     /**
      * see: https://github.com/orgs/deepgram/discussions/384
      * 
      */
    }

[vdharashive]

thanks @davehorton

[davehorton]

However, we are not setting this when numeral=true, only when smart formatting=true. Are Deepgram saying it is an issue in both cases?