jb-mail-to-ticket-automation-v2-contactmethod

Copyright (c) 2020-2024 Jeffrey Bostoe

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Need assistance with iTop or one of its extensions?
Need custom development?
Please get in touch to discuss the terms: jbostoen.itop@outlook.com

What?

Uses alternative known e-mail addresses to find callers and additional contacts. This has the benefit that a caller can send e-mails from multiple e-mail addresses, but is still identified as the same individual person.

Requirements

• iTop extensions
  • jb-contactmethod (free) or
    combodo-email-alias (purchase from Combodo)
  • jb-mail-to-ticket-automation-v2