jenkinsci / hipchat-plugin

HipChat notification plugin for Jenkins
https://plugins.jenkins.io/hipchat/
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Error 503 in Test Configuration and Pipeline execution. #97

Closed david-romero closed 7 years ago

david-romero commented 7 years ago

Hi,

I am trying to install the plugin for hipchat but when i'm doing a test of shipment I get the following message: "Unexpected response code from HipChat: 503". When performing the test from the pipeline I get the same error.

I have made a test with a REST tool and if I can send the message to hipchat.

I searched the documentation for the HipChat api and a 503 error code indicates service is temporarily unavailable.

What could be the problem?

Attached some screenshots.

Thank you very much

configuration evidence

Regards

aldaris commented 7 years ago

Do you see a more detailed error message in your container/Jenkins logs?

david-romero commented 7 years ago

I have searched in /logs and /plugins/hipchat and I have not found anything.

Any log where I could look?

aldaris commented 7 years ago

If you are running Jenkins on Tomcat: $TOMCAT_HOME/logs/catalina.out

david-romero commented 7 years ago

Sorry, I already found the problem.

In the field "HipChat Server" you can not put the "http: //".

You must enter .hipchat.com and not http: // .hipchat.com

Thank you very much and sorry for the big mistake.

aldaris commented 7 years ago

The plugin docs already say that the server is accessed over HTTPS only, but the help text doesn't explicitly say this. I will update the help text to include this information.