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joomla / volunteers.joomla.org

Extension for the volunteers portal
GNU General Public License v2.0
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Improve mail deliverability of JVP #225

Closed jeckodevelopment closed 4 years ago

jeckodevelopment commented 4 years ago

Hello, can you please check and eventually fix the SPF record for volunteers.joomla.org Emails sent through the portal come to the Spam folder. SPF should help, given that now they come with a "soft-fail":

Received-SPF: softfail (google.com: domain of transitioning no-reply@joomla.org does not designate 72.29.124.152 as permitted sender) client-ip=72.29.124.152; Authentication-Results: mx.google.com; spf=softfail (google.com: domain of transitioning no-reply@joomla.org does not designate 72.29.124.152 as permitted sender) smtp.mailfrom=no-reply@joomla.org Received: from volj by joomla-misc.directrouter.com with local (Exim 4.92) (envelope-from <no-reply@joomla.org>)

Implementing the DKIM and DMARC record through cPanel would improve deliverability too: https://docs.cpanel.net/knowledge-base/email/how-to-keep-your-email-out-of-the-spam-folder/

Thank you

sanderpotjer commented 4 years ago

@jeckodevelopment need to check if we can access the DNS. Usually, these type of requests are done at Rochen directly.

jeckodevelopment commented 4 years ago

Ok, thanks! You have the permissions to open tickets, right? Let me know if there is anything i can help with

sanderpotjer commented 4 years ago

@jeckodevelopment ticket submitted at Rochen.

sanderpotjer commented 4 years ago

Rochen did the SPF changes. So should be better now.

jeckodevelopment commented 4 years ago

Thank you! Let's close for now, we'll see next time i'll send emails :)