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lumenrobot / lumen-helpdesk

Lumen Helpdesk: customer service assistant chatbot
http://lumen.lskk.org/
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Analytics using Watson Analytics #9

Closed ceefour closed 8 years ago

ceefour commented 8 years ago

Analyze LAPOR! database:

Metrics: Number of mentions

Dimensions:

  1. Topics (sampah, macet, pendidikan, etc.)
  2. Area (Jatinegara, Matraman, Penjaringan, etc.)
  3. Date

Example charts that can be viewed (interactively):

  1. Most mentioned topics during June 2016, by date
  2. Most mentioned areas during June 2016, by date
  3. Total number of cases per date

Data ada di Dropbox LumenHelpdesk_team\lapor

ceefour commented 8 years ago

Replaced by #14 and #15