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matomo-org / tag-manager

Free Open Source Matomo Tag Manager - A simple way to manage and maintain all of your (third-party) tags on your website.
https://matomo.org
GNU General Public License v3.0
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Tag Manager startup issue - not available as plugin in the Marketplace #147

Closed b-pfl closed 5 years ago

b-pfl commented 5 years ago

Dear all,

on my Matomo installation, I have issues, getting to run the Tag Manager. I was able to activate it but then the page for creating a new container was empty. Since the manager is a plugin, my idea was to reinstall it and see if that fixes my problem. Thus, I removed it and then had to find out that it is not available in the Market place - is that intended? What should I do to get it up and running again...?

tsteur commented 5 years ago

Hi there, the plugin is now bundled with Matomo 3.7.0+.

The creating container issue was empty was a caching issue which will be fixed in 3.8.0 which will be released soon. See https://github.com/matomo-org/tag-manager/issues/132 and https://github.com/matomo-org/tag-manager/issues/140

Try to delete your cache by either emptying the tmp directory in your Matomo directory or executing ./console cache:clear within your Matomo directory if you can execute commands.

To get it again, please update to the latest Matomo version. If you are already on Matomo 3.7.0, follow the 3-step manual update https://matomo.org/docs/update/#the-manual-three-step-update or wait until Matomo 3.8.0 is released in couple days.

Cheers