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matomo-org / tag-manager

Free Open Source Matomo Tag Manager - A simple way to manage and maintain all of your (third-party) tags on your website.
https://matomo.org
GNU General Public License v3.0
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User ID tracking #630

Open nbsoledis opened 1 year ago

nbsoledis commented 1 year ago

Hello,

I'm having some trouble to get the userId in the dashboard and I don't understand why. As you can see on the files attached, I do have the userId variable in my dataLayer and i have implemented the userId in the Matomo configuration variable. However, the userId data does not return in the dashboard. Can you enlight me pls ?

Looking forward to hearing from you,

variable matomo userid variables variables userId connecté userId guest ![Capture d’écran 2023-05-22 110307](https://github.com/matomo-org/tag-manager/assets/1 rapprot userid 33791071/2daff795-8005-4707-8a57-60e7ff28b0de)

AltamashShaikh commented 1 year ago

@nbsoledis do you see any data after running this command ./console core:archive --force-idsites={YOUR_ID_SITE} ? And is the correct date selected ? You can also see if the userID is being shown in visits log Screenshot from 2023-05-22 15-30-02