After having provided the e-mail address of the user in the /forgot_password page, and clicked on the submit button, nothing happens. No e-mail is received.
The click on the submit button should trigger the sending of the e-mail to the user for him/her to reset his/her password.
At the start of the process, after having provided an e-mail address, the platform informs that the e-mail containing the mathematical challenge was not sent.
After having provided the e-mail address of the user in the
/forgot_password
page, and clicked on thesubmit
button, nothing happens. No e-mail is received.The click on the
submit
button should trigger the sending of the e-mail to the user for him/her to reset his/her password.