search

msarilar / EDEngineer

An overlay to track Elite Dangerous blueprints progress in real time
MIT License
504 stars 174 forks source link

App doesn't start on Windows 11 #683

Closed seedubya closed 2 years ago

seedubya commented 2 years ago

It did work for a while, and recently it just hangs on startup. I have tried the steps you list in the troubleshooting which do not resolve it either. Cleaned out the app, etc., and now the error looks like this when using the setup.exe of the .application link:

Application cannot be started. Contact the application vendor.

An error log is produced - attached.

O7GNVB6F.log

Its a great app - been using it for a year or so!

msarilar commented 2 years ago

Can you check whether the .NET framework is properly installed? The logs refer to the code 0x800736B3 which, when searching on the internet, seems to indicate it’s linked to that.

On 31 Mar 2022, at 08:44, Chris @.***> wrote:

 It did work for a while, and recently it just hangs on startup. I have tried the steps you list in the troubleshooting which do not resolve it either. Cleaned out the app, etc., and now the error looks like this when using the setup.exe of the .application link:

Application cannot be started. Contact the application vendor. An error log is produced - attached.

O7GNVB6F.log

Its a great app - been using it for a year or so!

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you are subscribed to this thread.

seedubya commented 2 years ago

hi - tried that, no change. is there a complete (clean) de-install process for this app so i can try from clean again? This app used to work fine, i've not used it for a couple of weeks, and now it refuses to start

msarilar commented 2 years ago

you can uninstall the app like any other but the app does not install .NET runtime for you (if I remember correctly)

make sure you have the runtime installed https://www.microsoft.com/download/details.aspx?id=49981

seedubya commented 2 years ago

Doesn't look like it's win 11 friendly. If it's looking like it's 11 specific then probably one for later.

Billkyriaf commented 2 years ago

Just installed in windows 11:

Edition Windows 11 Pro Version 21H2 Installed on ‎4/‎17/‎2022 OS build 22000.613 Experience Windows Feature Experience Pack 1000.22000.613.0 .NET Framework 4.8

The program works fine out of the box, no additional installs are required.

seedubya commented 2 years ago

That's the thing - it did, but does not now. I tried installing .net framework 4.8 as mentioned and it reports it is already present.

Log file is attached - this is consistent across attempts.

T93PLS9N.log

msarilar commented 2 years ago

I had an idea, can you try and restart the app? it should update to a new version that includes some required dlls, they should come from windows but my guess is your win11 install somehow removed them from the path

seedubya commented 2 years ago

after the initial issues, i deinstalled and removed the app and references to it as it refused to start. Downloading the latest build, and attempting to install again gives the errors in the log file above.

seedubya commented 2 years ago

just coming back to this - confirmed .net 4.8 is installed ok. i've been thro the troubleshooting steps on here and the ones listed on the site, still no luck.

Screenshot 2022-05-17 072546

seedubya commented 2 years ago

Actually - scrub that. i've got it to work by the following:

:warning: this will nuke any/all oneclick apps you may have installed.