Zach's auto-d experience - Githubissues

nachocove / NachoClientX

Xamarin (C#) Client

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Zach's auto-d experience #1598

Closed jeff7091 closed 9 years ago

jeff7091 commented 9 years ago

Couldn't connect with my zquiring@zagmail.gonzaga.edu account It's an O365 account, with outlook.office365.com as the server. Auto-D failed, I added the server and it said couldn't find outlook.office365.com For fun, added :993 to the server (IMAP) port, and it led to 'Syncing your inbox'...but never connected. Hit 'return to advanced login' and connected again. Been stuck on 'Validating your credentials' for a while with no error message output. Connected fine w/Acompli, didn't have to enter server.

jeff7091 commented 9 years ago

http://localhost:8000/bugfix/alpha/logs/us-east-1:d80e1230-8177-4534-84e9-14d0a8279bee/2015-02-18T00:46:39.836Z/2/

azimnacho commented 9 years ago

Domain : zagmail.gonzaga.edu

Step 1 : HTTP POST - https://zagmail.gonzaga.edu/autodiscover/autodiscover.xml This results in 5 301/302 redirects before ending up in webmail signon form at https://fs.gonzaga.edu/adfs/ls/?...
Step 2: HTTP POST - https://autodiscover.zagmail.gonzaga.edu/autodiscover/autodiscover.xml Connection refused.
Step 3: HTTP GET - http://autodiscover.zagmail.gonzaga.edu/autodiscover/autodiscover.xml Returns a 302 redirect to https://autodiscover-s.outlook.com/autodiscover/autodiscover.xml and resulted in Auth Fail SM(ASPC(2):AUTOD:SR(S3):7): S=ReDirWait & E=AuthFail/HTTPOP401 => S=Stop
Step 4: DNS query SRV rec - for _autodiscover._tcp.zagmail.gonzaga.edu Returns : no record found
Step 5: DNS query MX rec - for zagmail.gonzaga.edu, Return : zagmail-gonzaga-edu.mail.protection.outlook.com But since this isn't a google domain, we skip it.

Domain : gonzaga.edu

Step 1 : HTTP POST - https://gonzaga.edu/autodiscover/autodiscover.xml This gets redirected to the main website with a page not found
Step 2: HTTP POST - https://autodiscover.gonzaga.edu/autodiscover/autodiscover.xml Returns a 401 Unauthorized
Step 3: HTTP GET - http://autodiscover.gonzaga.edu/autodiscover/autodiscover.xml gets a 403 forbidden
Step 4: DNS query SRV rec - for _autodiscover._tcp.gonzaga.edu no record found
Step 5: DNS query MX rec - for gonzaga.edu, Return : bnlb.gonzaga.edu But since this isn't a google domain, we skip it.

azimnacho commented 9 years ago

I suspect that his account has been deactivated (or I am just getting "Cannot find the e-mail address" since I don't have the right password). I had sent him an email to follow up but I haven't heard back from him.

azimnacho commented 9 years ago

added logs like below: 2015-03-08 18:07:22.990 NachoClientiOS[50925:2413209] Info:19:: AUTOD::BEGIN:Starting all robots... 2015-03-08 18:07:22.990 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S1:BEGIN:Starting discovery for d2.officeburrito.com/step S1 2015-03-08 18:07:22.992 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S1:PROGRESS:Sending HTTP request to https://d2.officeburrito.com/autodiscover/autodiscover.xml 2015-03-08 18:07:23.003 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S2:BEGIN:Starting discovery for d2.officeburrito.com/step S2 2015-03-08 18:07:23.005 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S2:PROGRESS:Sending HTTP request to https://autodiscover.d2.officeburrito.com/autodiscover/autodiscover.xml 2015-03-08 18:07:23.012 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S3:BEGIN:Starting discovery for d2.officeburrito.com/step S3 2015-03-08 18:07:23.018 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S3:PROGRESS:Sending HTTP request to http://autodiscover.d2.officeburrito.com/autodiscover/autodiscover.xml 2015-03-08 18:07:23.023 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S4:BEGIN:Starting discovery for d2.officeburrito.com/step S4 2015-03-08 18:07:23.024 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S4:PROGRESS:Sending DNS request to _autodiscover._tcp.d2.officeburrito.com 2015-03-08 18:07:23.025 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S5:BEGIN:Starting discovery for d2.officeburrito.com/step S5 2015-03-08 18:07:23.026 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S5:PROGRESS:Sending DNS request to d2.officeburrito.com 2015-03-08 18:07:23.027 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S1:BEGIN:Starting discovery for officeburrito.com/step S1 2015-03-08 18:07:23.032 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S1:PROGRESS:Sending HTTP request to https://officeburrito.com/autodiscover/autodiscover.xml 2015-03-08 18:07:23.040 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S2:BEGIN:Starting discovery for officeburrito.com/step S2 2015-03-08 18:07:23.069 NachoClientiOS[50925:2413193] Info:12:: AUTOD:S4:FAIL: DNS query SRV rec to _autodiscover._tcp.d2.officeburrito.com failed. 2015-03-08 18:07:23.069 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S2:PROGRESS:Sending HTTP request to https://autodiscover.officeburrito.com/autodiscover/autodiscover.xml 2015-03-08 18:07:23.082 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S3:BEGIN:Starting discovery for officeburrito.com/step S3 2015-03-08 18:07:23.084 NachoClientiOS[50925:2413202] Info:15:: AUTOD:S5:FAIL: DNS query MX rec to d2.officeburrito.com failed. 2015-03-08 18:07:23.084 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S3:PROGRESS:Sending HTTP request to http://autodiscover.officeburrito.com/autodiscover/autodiscover.xml 2015-03-08 18:07:23.096 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S4:BEGIN:Starting discovery for officeburrito.com/step S4 2015-03-08 18:07:23.098 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S4:PROGRESS:Sending DNS request to _autodiscover._tcp.officeburrito.com 2015-03-08 18:07:23.099 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S5:BEGIN:Starting discovery for officeburrito.com/step S5 2015-03-08 18:07:23.106 NachoClientiOS[50925:2413209] Info:19:: AUTOD:S5:PROGRESS:Sending DNS request to officeburrito.com 2015-03-08 18:07:23.119 NachoClientiOS[50925:2413455] Info:26:: AUTOD:S1:FAIL: POST failed: https://officeburrito.com/autodiscover/autodiscover.xml. 2015-03-08 18:07:23.120 NachoClientiOS[50925:2413212] Info:21:: AUTOD:S4:FAIL: DNS query SRV rec to _autodiscover._tcp.officeburrito.com failed. 2015-03-08 18:07:23.127 NachoClientiOS[50925:2413450] Info:27:: AUTOD:S2:FAIL: POST failed: https://autodiscover.officeburrito.com/autodiscover/autodiscover.xml. 2015-03-08 18:07:23.128 NachoClientiOS[50925:2413459] Info:33:: AUTOD:S3:FAIL: GET failed: http://autodiscover.officeburrito.com/autodiscover/autodiscover.xml. 2015-03-08 18:07:23.139 NachoClientiOS[50925:2413193] Info:12:: AUTOD:S5:FAIL: DNS query MX rec to officeburrito.com failed. 2015-03-08 18:07:23.342 NachoClientiOS[50925:2413200] Info:14:: AUTOD:S1:PROGRESS: POST succeeded: https://d2.officeburrito.com/autodiscover/autodiscover.xml. 2015-03-08 18:07:23.342 NachoClientiOS[50925:2413200] Info:14:: AUTOD::END: Auto discovery succeeded. 2015-03-08 18:07:23.343 NachoClientiOS[50925:2413200] Info:14:: AUTOD::END:Stopping all robots. 2015-03-08 18:07:23.352 NachoClientiOS[50925:2413200] Info:14:: AUTOD::END:Stopping all robots.

azimnacho commented 9 years ago

fixed, CRed, merged. good to close.

azimnacho commented 9 years ago

zach had the issue again: http://127.0.0.1:8000/bugfix/beta/logs/us-east-1%3A4eb3d1b6-7052-48f6-a625-b14acad8d709/2015-04-21T05%3A26%3A11.826Z/1/

azimnacho commented 9 years ago

[4/21/15, 7:06:57 AM] Azim Ozakil: AUTOD succeeded - as it should have (the fix for his case seems to work) [4/21/15, 7:06:58 AM] Azim Ozakil: AUTOD:S3:PROGRESS:Sending HTTP request to http://autodiscover.zagmail.gonzaga.edu/autodiscover/autodiscover.xml AUTOD:S3:PROGRESS: ReDir after GET to https://autodiscover-s.outlook.com/autodiscover/autodiscover.xml AUTOD:S3:PROGRESS: Retrieved sever SSL cert. AUTOD:S3:Enqueuing Event for base domain gonzaga.edu AUTOD:S3:PROGRESS: User approved server SSL cert.

AND THEN ….. [4/21/15, 7:07:43 AM] Azim Ozakil: HTTPOP:URL:https://outlook.office365.com/Microsoft-Server-ActiveSync?Cmd=Options&User=24bd7fa065c159c40164fd1c821b1338fd3c7795e1b583a92ab5c15322ab3012&DeviceId=Ncho03E39147XCF7EX4139XA4AFX&DeviceType=iPhone [4/21/15, 7:07:59 AM] Azim Ozakil: SM(ASPC(2):AUTOD:HTTPOP:21): S=HttpWait & E=TempFail/HTTPOPRDPEND => S=HttpWait [4/21/15, 7:09:05 AM] Azim Ozakil: seems to be a WBXMLReadPastEndException [4/21/15, 7:09:45 AM] Azim Ozakil: too many of those and we send him back to serv conf screen. [4/21/15, 7:10:04 AM] Azim Ozakil: “We had a problem finding the server for 'zquiring@zagmail.gonzaga.edu’.”

jeff7091 commented 9 years ago

https://github.com/nachocove/qa/issues/287