[Bug]: Error: Class "OCP\App" not found

shawnlocal commented 1 year ago

⚠️ This issue respects the following points: ⚠️

[X] This is a bug, not a question or a configuration/webserver/proxy issue.
[X] This issue is not already reported on Github (I've searched it).
[X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
[X] Nextcloud Server is running on 64bit capable CPU, PHP and OS.
[X] I agree to follow Nextcloud's Code of Conduct.

Bug description

Hello, I set my ClamAV in antivirus app (admin settings > security) to delete infected files. It tries to delete it but it can’t. I get following error in logs

/var/www/nextcloud/apps/files_antivirus/lib/Status.php - line 168:

OCA\Files_Antivirus\Item->processInfected()

/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php - line 327:

OCA\Files_Antivirus\Status->dispatch()

/var/www/nextcloud/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php - line 123:

OCA\Files_Antivirus\BackgroundJob\BackgroundScanner->scanOneFile()

/var/www/nextcloud/lib/private/BackgroundJob/Job.php - line 54:

OCA\Files_Antivirus\BackgroundJob\BackgroundScanner->run()

/var/www/nextcloud/lib/private/BackgroundJob/TimedJob.php - line 60:

OC\BackgroundJob\Job->execute()

/var/www/nextcloud/cron.php - line 152:

OC\BackgroundJob\TimedJob->execute()

Steps to reproduce

Install Antivirus for Files app
Install ClamAV on Ubuntu
Set the ClamAV in Admin Settings > Security > Antivirus for Files - When infected files are found during a background scan: Delete

Expected behavior

ClamAV to delete the infected file

Installation method

Community Manual installation with Archive

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.1

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Fresh Nextcloud Server install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

[X] Default user-backend (database)
[ ] LDAP/ Active Directory
[ ] SSO - SAML
[ ] Other

Configuration report

No response

List of activated Apps

Enabled:  - admin_audit: 1.15.0  - bruteforcesettings: 2.5.0  - checksum: 1.1.5  - cloud_federation_api: 1.8.0  - comments: 1.15.0  - contactsinteraction: 1.6.0  - dav: 1.24.0  - extract: 1.3.5  - federatedfilesharing: 1.15.0  - files: 1.20.1  - files_antivirus: 3.3.1  - files_external: 1.17.0  - files_pdfviewer: 2.6.0  - files_rightclick: 1.4.0  - files_sharing: 1.17.0  - files_trashbin: 1.15.0  - files_versions: 1.18.0  - files_zip: 1.1.2  - logreader: 2.10.0  - lookup_server_connector: 1.13.0  - metadata: 0.17.0  - music: 1.7.0  - ncdownloader: 1.0.2  - notifications: 2.13.1  - oauth2: 1.13.0  - occweb: 0.1.0  - password_policy: 1.15.0  - photos: 2.0.0  - privacy: 1.9.0  - provisioning_api: 1.15.0  - quota_warning: 1.15.0  - ransomware_protection: 1.14.0  - registration: 2.0.0  - richdocuments: 7.0.1  - richdocumentscode: 22.5.802  - serverinfo: 1.15.0  - settings: 1.7.0  - sharebymail: 1.15.0  - support: 1.8.0  - suspicious_login: 4.3.0  - text: 3.6.0  - theming: 2.0.1  - theming_customcss: 1.12.0  - twofactor_backupcodes: 1.14.0  - twofactor_totp: 7.0.0  - updatenotification: 1.15.0  - user_status: 1.5.0  - video_converter: 1.0.5  - viewer: 1.9.0  - workflowengine: 2.7.0

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

No response

Additional info

No response

tunght1990 commented 1 year ago

yeah I have same error with clamav and kaspersky it show a confusing messages for users

joshtrichards commented 1 month ago

I don't see any error in the stack trace. Can you provide the raw stack trace?

Your subject line implies a more serious issue:

Error: Class "OCP\App" not found

Is this something you're still experiencing / able to reproduce today?

nextcloud / files_antivirus