bugtracker

Reporting bugs

Ok, you’ve run into something unexpected. Some kind of weird error that makes everything crumble. How should you proceed? This document represents the guidelines for reporting bugs found in NUBOMEDIA If you're new to reporting bugs, you may want to try getting help from the more experienced contributor. You can also ask for support on how to report in NUBOMEDIA Public Mailing list

We would like all users to please observe these reporting guidelines, as they will help us all save time, and acquire the clarity needed to diagnose the problem quickly.

Be precise: don’t wander around and go straight to the point, describing as precisely as possible what’s happening
Be clear: explain how to reproduce the problem, step by step, so others can reproduce the bug
Be economic: provide the minimum amount of information needed to understand what’s happening
Be clean: report only one problem per issue so we can track individual issues
Be curious: has it been asked before? is it really a bug? Google is your friend!
Be provactive: Check with other versions, speacially with the latest develeopment version. We can't emphasize this enough: it's the first thing that we are going to ask

What is NUBOMEDIA

This project is part of NUBOMEDIA, which is an open source cloud Platform as a Service (PaaS) which makes possible to integrate Real Time Communications (RTC) and multimedia through advanced media processing capabilities. The aim of NUBOMEDIA is to democratize multimedia technologies helping all developers to include advanced multimedia capabilities into their Web and smartphone applications in a simple, direct and fast manner. To accomplish that objective, NUBOMEDIA provides a set of APIs that try to abstract all the low level details of service deployment, management, and exploitation allowing applications to transparently scale and adapt to the required load while preserving QoS guarantees.

Documentation

The NUBOMEDIA project provides detailed documentation including tutorials, installation and Development Guide.

Source

Source code for other NUBOMEDIA projects can be found in the [GitHub NUBOMEDIA Group].

News

Issue tracker

Issues and bug reports should be posted to GitHub Issues.

Licensing and distribution

Software associated to NUBOMEDIA is provided as open source under GNU Library or "Lesser" General Public License, version 2.1 (LGPL-2.1). Please check the specific terms and conditions linked to this open source license at http://opensource.org/licenses/LGPL-2.1. Please note that software derived as a result of modifying the source code of NUBOMEDIA software in order to fix a bug or incorporate enhancements is considered a derivative work of the product. Software that merely uses or aggregates (i.e. links to) an otherwise unmodified version of existing software is not considered a derivative work.

Contribution policy

You can contribute to the NUBOMEDIA community through bug-reports, bug-fixes, new code or new documentation. For contributing to the NUBOMEDIA community, drop a post to the NUBOMEDIA Public Mailing List providing full information about your contribution and its value. In your contributions, you must comply with the following guidelines

You must specify the specific contents of your contribution either through a detailed bug description, through a pull-request or through a patch.
You must specify the licensing restrictions of the code you contribute.
For newly created code to be incorporated in the NUBOMEDIA code-base, you must accept NUBOMEDIA to own the code copyright, so that its open source nature is guaranteed.
You must justify appropriately the need and value of your contribution. The NUBOMEDIA project has no obligations in relation to accepting contributions from third parties.
The NUBOMEDIA project leaders have the right of asking for further explanations, tests or validations of any code contributed to the community before it being incorporated into the NUBOMEDIA code-base. You must be ready to addressing all these kind of concerns before having your code approved.

Support

The NUBOMEDIA community provides support through the NUBOMEDIA Public Mailing List.

nubomedia / bugtracker

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