openbankingspace / tpp-issues

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HSBCG - 502 Bad Gateway for all Client Credential calls #114

Closed tobypinder closed 5 years ago

tobypinder commented 5 years ago

502 Bad Gateway for all Client Credential calls

All Client Credential calls fail with the following 502 response.

{"description":"Bad Gateway"}

Impact

All PSUs unable to start a consent journey and therefore use Open Banking services across both HSBC and First Direct.

References

OBSD-6535

tobypinder commented 5 years ago

Service was interrupted at 10:18am and appeared restored at 10:46am, will update this issue with any post-hoc findings.

oliver-hohn commented 5 years ago

Re-opening as we are seeing the same exact issue since 1:16PM Today.

AndyStabler commented 5 years ago

From HSBC

Thanks for heads up. We have a forgerock server down and teams working to bring it back up. We’ve raised a bug ticket with OBIE so comms should be going out.

AndyStabler commented 5 years ago

This issue is resolved for us now

oliver-hohn commented 5 years ago

For us as well, I think we can close this ticket now.