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Barclays - Account Requests failing with 500 error #130

Open tobypinder opened 5 years ago

tobypinder commented 5 years ago

Account Requests failing with 500 error

Since 22:29 today V1 AccountRequests are failing with the following error.

Response (500)

<html><head><title>JBWEB000065: HTTP Status 500 - </title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>JBWEB000065: HTTP Status 500 - </h1><HR size="1" noshade="noshade"><p><b>JBWEB000309: type</b> JBWEB000067: Status report</p><p><b>JBWEB000068: message</b> <u></u></p><p><b>JBWEB000069: description</b> <u>JBWEB000145: The server encountered an internal error that prevented it from fulfilling this request.</u></p><HR size="1" noshade="noshade"></body></html>

Impact

PSUs cannot use open banking as a valid account request cannot be created.

References

jh-a commented 5 years ago

account-request, accounts and account-product are down across both live versions

for v2 direct debits and standing orders also down

jh-a commented 5 years ago

This appears resolved for v1. v2 still failing.