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Barclays - Standing Orders endpoint returning 500s for PSU #158

Open oliver-hohn opened 5 years ago

oliver-hohn commented 5 years ago

On 12:04 AM Today (2nd of May), we received error responses with a 500 status code and the following response body:

<html><head><title>JBWEB000065: HTTP Status 500 - </title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>JBWEB000065: HTTP Status 500 - </h1><HR size="1" noshade="noshade"><p><b>JBWEB000309: type</b> JBWEB000067: Status report</p><p><b>JBWEB000068: message</b> <u></u></p><p><b>JBWEB000069: description</b> <u>JBWEB000145: The server encountered an internal error that prevented it from fulfilling this request.</u></p><HR size="1" noshade="noshade"></body></html>

when fetching the StandingOrders of a PSU. We attempted 3 times to fetch these resources, with a small delay between each request, and all 3 attempts returned the same error response. However, we aren't seeing this issue for all PSUs. Is the internal error PSU specific?

Impact

Medium. This issue affects an unknown cohort of PSUs and prevents them from sharing their Standing Orders via Open Banking.