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pagseguro / pagseguro-modulo-prestashop

Módulo de Checkout Transparente para integração com PrestaShop 1.6, 1.7 e 8.0 - Oficial PagBank
Open Software License 3.0
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Pagamento Temporariamente Indisponível no Momento...... V3 + Error 500 #70

Closed glaucomodera closed 5 years ago

glaucomodera commented 5 years ago

Olá pessoal,

Obrigado por sempre responder meus questionamentos.

Vocês pediram acesso ao meu FTP + Painel do PretaShop e fizeram todos os ajustes necessários conforme #66 e #65. Inclusive atualizaram meu módulo para 1.1.7

Acontece que um cliente tentou comprar em meu site agora parcelado em 3x e deu "Pagamento Temporariamente Indisponível no Momento..." Em seguida tentou parcelar em 4x e deu o mesmo erro - "Pagamento Temporariamente Indisponível no Momento..."

Eu orientei o cliente a pagar em 1x e quando tentou novamente a compra foi aprovada somente no PagSeguro, porque não gerou pedido em meu site. Para o cliente deu Erro Server 500.

Por favor, amigos, preciso de muita ajuda de vocês.

glaucomodera commented 5 years ago

O acesso ao meu FTP e Painel continuam os mesmos.

glaucomodera commented 5 years ago

(75) DATA: 05/11/2019 12:44:33 - TIPO: VALIDATION - MÉTODO: PROCESSA CARTAO

"appId": "prestashop-16-30d", "appKey": "(removido)", "authorizationCode": "(removido)", "paymentMethod": "creditCard", "notificationURL": "https://modera.com.br/modules/pagseguropro/notification.php", "currency": "BRL", "paymentMode": "default", "reference": "9328.95296477", "itemId1": "105", "itemDescription1": "Luvas Helanca 3/4", "itemAmount1": "20.00", "itemQuantity1": "1", "itemId2": "184", "itemDescription2": "Faixa de Cabelo Turbante Bolinhas", "itemAmount2": "14.00", "itemQuantity2": "1", "itemId3": "95", "itemDescription3": "Saiote Anu00e1gua C/ Elu00e1stico Vestido Anos 60", "itemAmount3": "44.00", "itemQuantity3": "1", "itemId4": "234", "itemDescription4": "Vestido De Bolinha Branco P40", "itemAmount4": "165.00", "itemQuantity4": "1", "itemId5": "179", "itemDescription5": "Tiara Arco De Cabelo Bolinha Retru00f4 Anos 60", "itemAmount5": "15.00", "itemQuantity5": "1", "itemId6": "210", "itemDescription6": "u00d3culos Gatinho Retro Triu00e2ngulo", "itemAmount6": "25.00", "itemQuantity6": "1", "itemId7": "210", "itemDescription7": "u00d3culos Gatinho Retro Triu00e2ngulo", "itemAmount7": "25.00", "itemQuantity7": "1", "itemId8": "180", "itemDescription8": "Colar de Bolas Gargantilha Vintage Retro Anos 60", "itemAmount8": "18.00", "itemQuantity8": "1", "itemId9": "145", "itemDescription9": "u00d3culos Gatinho Retro Anos 60", "itemAmount9": "30.00", "itemQuantity9": "1", "senderEmail": "claudia0408_75@hotmail.com", "senderName": "claudia maria de paula", "senderCPF": "01078596611", "senderAreaCode": "31", "senderPhone": "997445152", "senderHash": "029a78dfccb1f69bcaa0c003ab9ebc96cb5154e2ab779fd1a41e50f921486000", "shippingType": "3", "shippingCost": "26.20", "shippingAddressCountry": "BRA", "shippingAddressState": "MG", "shippingAddressCity": "Belo Horizonte", "shippingAddressPostalCode": "30270450", "shippingAddressDistrict": "Parau00edso", "shippingAddressStreet": "Rua Isaura Possidu00f4nio", "shippingAddressNumber": "24", "shippingAddressComplement": false, "creditCardToken": "97eb73a355334f969a37b52457673145", "installmentQuantity": "3", "installmentValue": "133.15", "creditCardHolderName": "claudia maria de paula almeida", "creditCardHolderBirthDate": "04/08/1975", "creditCardHolderCPF": "(REMOVIDO)", "creditCardHolderAreaCode": "31", "creditCardHolderPhone": "(REMOVIDO)", "billingAddressPostalCode": "30270450", "billingAddressStreet": "Rua Isaura Possidu00f4nio", "billingAddressNumber": "24", "billingAddressComplement": false, "billingAddressDistrict": "Parau00edso", "billingAddressCity": "Belo Horizonte", "billingAddressState": "MG", "billingAddressCountry": "BRA"

glaucomodera commented 5 years ago

(79) DATA: 05/11/2019 12:45:52 - TIPO: VALIDATION - MÉTODO: PROCESSA CARTAO

"appId": "prestashop-16-30d", "appKey": "(REMOVIDO)", "authorizationCode": "(REMOVIDO)", "paymentMethod": "creditCard", "notificationURL": "https://modera.com.br/modules/pagseguropro/notification.php", "currency": "BRL", "paymentMode": "default", "reference": "9328.04834872", "itemId1": "105", "itemDescription1": "Luvas Helanca 3/4", "itemAmount1": "20.00", "itemQuantity1": "1", "itemId2": "184", "itemDescription2": "Faixa de Cabelo Turbante Bolinhas", "itemAmount2": "14.00", "itemQuantity2": "1", "itemId3": "95", "itemDescription3": "Saiote Anu00e1gua C/ Elu00e1stico Vestido Anos 60", "itemAmount3": "44.00", "itemQuantity3": "1", "itemId4": "234", "itemDescription4": "Vestido De Bolinha Branco P40", "itemAmount4": "165.00", "itemQuantity4": "1", "itemId5": "179", "itemDescription5": "Tiara Arco De Cabelo Bolinha Retru00f4 Anos 60", "itemAmount5": "15.00", "itemQuantity5": "1", "itemId6": "210", "itemDescription6": "u00d3culos Gatinho Retro Triu00e2ngulo", "itemAmount6": "25.00", "itemQuantity6": "1", "itemId7": "210", "itemDescription7": "u00d3culos Gatinho Retro Triu00e2ngulo", "itemAmount7": "25.00", "itemQuantity7": "1", "itemId8": "180", "itemDescription8": "Colar de Bolas Gargantilha Vintage Retro Anos 60", "itemAmount8": "18.00", "itemQuantity8": "1", "itemId9": "145", "itemDescription9": "u00d3culos Gatinho Retro Anos 60", "itemAmount9": "30.00", "itemQuantity9": "1", "senderEmail": "claudia0408_75@hotmail.com", "senderName": "claudia maria de paula", "senderCPF": "01078596611", "senderAreaCode": "31", "senderPhone": "997445152", "senderHash": "5654491b2f1b8d6d0f3e9a16f35a8eb1e30c908268a85087a733111c61b77d99", "shippingType": "3", "shippingCost": "26.20", "shippingAddressCountry": "BRA", "shippingAddressState": "MG", "shippingAddressCity": "Belo Horizonte", "shippingAddressPostalCode": "30270450", "shippingAddressDistrict": "Parau00edso", "shippingAddressStreet": "Rua Isaura Possidu00f4nio", "shippingAddressNumber": "24", "shippingAddressComplement": false, "creditCardToken": "757ddd55194a4277a4a281cbb870f40d", "installmentQuantity": "4", "installmentValue": "101.32", "creditCardHolderName": "claudia maria de paula", "creditCardHolderBirthDate": "04/08/1975", "creditCardHolderCPF": "(REMOVIDO)", "creditCardHolderAreaCode": "31", "creditCardHolderPhone": "(REMOVIDO)", "billingAddressPostalCode": "30270450", "billingAddressStreet": "Rua Isaura Possidu00f4nio", "billingAddressNumber": "24", "billingAddressComplement": false, "billingAddressDistrict": "Parau00edso", "billingAddressCity": "Belo Horizonte", "billingAddressState": "MG", "billingAddressCountry": "BRA"

glaucomodera commented 5 years ago

(81) DATA: 05/11/2019 12:47:56 - TIPO: CURL - MÉTODO: POST (COMPRA APROVADA - SOMENTE NO PAGSEGURO, POIS DEU ERRO SERVER 500)

"appId": "prestashop-16-30d", "appKey": "(REMOVIDO)", "authorizationCode": "(REMOVIDO)", "paymentMethod": "creditCard", "notificationURL": "https://modera.com.br/modules/pagseguropro/notification.php", "currency": "BRL", "paymentMode": "default", "reference": "9328.38653514", "itemId1": "105", "itemDescription1": "Luvas Helanca 3/4", "itemAmount1": "20.00", "itemQuantity1": "1", "itemId2": "184", "itemDescription2": "Faixa de Cabelo Turbante Bolinhas", "itemAmount2": "14.00", "itemQuantity2": "1", "itemId3": "95", "itemDescription3": "Saiote Anu00e1gua C/ Elu00e1stico Vestido Anos 60", "itemAmount3": "44.00", "itemQuantity3": "1", "itemId4": "234", "itemDescription4": "Vestido De Bolinha Branco P40", "itemAmount4": "165.00", "itemQuantity4": "1", "itemId5": "179", "itemDescription5": "Tiara Arco De Cabelo Bolinha Retru00f4 Anos 60", "itemAmount5": "15.00", "itemQuantity5": "1", "itemId6": "210", "itemDescription6": "u00d3culos Gatinho Retro Triu00e2ngulo", "itemAmount6": "25.00", "itemQuantity6": "1", "itemId7": "210", "itemDescription7": "u00d3culos Gatinho Retro Triu00e2ngulo", "itemAmount7": "25.00", "itemQuantity7": "1", "itemId8": "180", "itemDescription8": "Colar de Bolas Gargantilha Vintage Retro Anos 60", "itemAmount8": "18.00", "itemQuantity8": "1", "itemId9": "145", "itemDescription9": "u00d3culos Gatinho Retro Anos 60", "itemAmount9": "30.00", "itemQuantity9": "1", "senderEmail": "claudia0408_75@hotmail.com", "senderName": "claudia maria de paula", "senderCPF": "01078596611", "senderAreaCode": "31", "senderPhone": "997445152", "senderHash": "696bc9acd1961213c21110791035dc5d66095faa0b3433e35a9f3c558524cb3b", "shippingType": "3", "shippingCost": "26.20", "shippingAddressCountry": "BRA", "shippingAddressState": "MG", "shippingAddressCity": "Belo Horizonte", "shippingAddressPostalCode": "30270450", "shippingAddressDistrict": "Parau00edso", "shippingAddressStreet": "Rua Isaura Possidu00f4nio", "shippingAddressNumber": "24", "shippingAddressComplement": false, "creditCardToken": "13dd2c531ced48d9a867754e2a58ed76", "installmentQuantity": "1", "installmentValue": "382.20", "creditCardHolderName": "claudia maria de paula", "creditCardHolderBirthDate": "04/08/1975", "creditCardHolderCPF": "(REMOVIDO)", "creditCardHolderAreaCode": "31", "creditCardHolderPhone": "(REMOVIDO)", "billingAddressPostalCode": "30270450", "billingAddressStreet": "Rua Isaura Possidu00f4nio", "billingAddressNumber": "24", "billingAddressComplement": false, "billingAddressDistrict": "Parau00edso", "billingAddressCity": "Belo Horizonte", "billingAddressState": "MG", "billingAddressCountry": "BRA"

glaucomodera commented 5 years ago

APROVADO

prestabr commented 5 years ago

Boa Tarde Glauco,

Estamos com outras demandas exatamente igual a sua, fizemos mais testes, verificamos geral e tendo as parcelas corretamente salvas no banco de dados, o problema passar a girar em torno da quantidade de parcelas sem júros configurada no módulo.

Sua configuração:

Quantidade máxima de parcelas: 12x Quantidade de parcelas sem juros: 1x

A quantidade de parcelas sem juros precisa ser a partir de 2x, isso porque 1x é sempre sem juros.

Acabamos de atualizar o módulo aqui no GitHub para a PrestaShop 1.6.x e 1.7.x. Também já atualizamos em sua loja.

Atenciosamente, Equipe PrestaBR