"Something went wrong"

[SteviebabesUK]

PROVISIONING NOTE: If you are having issues with the SharePoint look book while trying to provision M365 learning pathways please do not post that issue to this repo as we cannot help you here. Please post all questions and issues for the SharePoint look book to SharePoint/sp-provisioning-service GitHub Issues List.

WEB PART NOT LOADING: If you are getting the error: "Microsoft 365 learning pathways has a configuration issue. Ask your administrator for assistance". Please review the Diagnosing Pre-Check guidance before submitting your bug.

Describe the bug

Clicking on any of the panels on the main page leads to the following error:

[SPLoaderError.loadComponentError]: Failed to load component "141d4ab7-b6ca-4bf4-ac59-25b7bf93642d" (CustomLearningWebPart). Original error: Failed to load path dependency "M365LPStrings" from component "141d4ab7-b6ca-4bf4-ac59-25b7bf93642d" (CustomLearningWebPart). Original error: Error loading https://component-id.invalid/141d4ab7-b6ca-4bf4-ac59-25b7bf93642d_4.3.1/M365LPStrings Unable to load script https://oneymca.sharepoint.com/sites/appcatalog/ClientSideAssets/26c9cd9f-db62-49b1-b102-7f0dad281ea0/M365LPStrings_en-us_acb00a81f471bc93e4b4042805412586.js

INNERERROR: Failed to load path dependency "M365LPStrings" from component "141d4ab7-b6ca-4bf4-ac59-25b7bf93642d" (CustomLearningWebPart). Original error: Error loading https://component-id.invalid/141d4ab7-b6ca-4bf4-ac59-25b7bf93642d_4.3.1/M365LPStrings Unable to load script https://oneymca.sharepoint.com/sites/appcatalog/ClientSideAssets/26c9cd9f-db62-49b1-b102-7f0dad281ea0/M365LPStrings_en-us_acb00a81f471bc93e4b4042805412586.js CALLSTACK: Error at t [as constructor] (https://res-1.cdn.office.net/files/sp-client/sp-pages-assembly_en-us_49d37ded9db4e12f19a385ada4e9abe3.js:70:540775) at new t (https://res-1.cdn.office.net/files/sp-client/sp-pages-assembly_en-us_49d37ded9db4e12f19a385ada4e9abe3.js:70:798693) at e.buildErrorWithVerboseLog (https://res-1.cdn.office.net/files/sp-client/sp-pages-assembly_en-us_49d37ded9db4e12f19a385ada4e9abe3.js:70:835977) at e.buildLoadComponentError (https://res-1.cdn.office.net/files/sp-client/sp-pages-assembly_en-us_49d37ded9db4e12f19a385ada4e9abe3.js:70:832068) at https://res-1.cdn.office.net/files/sp-client/chunk.systemjs-component-loader_en-us_c9d296eaa8490acee6b3.js:1:6036

To Reproduce

Clicking on any of the panels on the main page

Learning Pathways version number

4.3.1

[v-prigunasek]

Hi @SteviebabesUK ,

Thanks for reaching out to us. Can you please confirm whether you have access to Tenant appcatalog site? If you are able to access the app catalog site, check whether you have this file "M365LPStrings_en-us_acb00a81f471bc93e4b4042805412586.js"in the ClientSideAssets library in appcatalog site and let us know.

https://{tenantname}.sharepoint.com/sites/appcatalog/ClientSideAssets/26c9cd9f-db62-49b1-b102-7f0dad281ea0/

[SteviebabesUK]

Thanks for the swift reply Yes that is present.

I forgot to mention - everything works with the account that provisioned it It doesn't work with a regular user account

[v-prigunasek]

Thanks for providing those details. Can you please check whether that regular user account that you are using has the Read access to App catalog site collection?

[SteviebabesUK]

Apologies for the slow reply - XMAS happened! No accounts had permission so I added an Azure group of all licensed users and it is now working :)

Why arent the permissions set correctly "Out of the box"?

[dcashpeterson]

The installation of Microsoft Learning Pathways doesn't touch the permissions for the app catalog. That would be incredibly invasive for one app to make global changes to the app catalog. We respect the permissions that are set up by the admins for the tenant.

[dcashpeterson]

closing as answered and solved.

[github-actions[bot]]

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