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pnp / custom-learning-office-365

Microsoft Learning Pathways end user learning solution for Microsoft 365 customers.
MIT License
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Custom Learning Pathways not showing #768

Closed rickvana closed 9 months ago

rickvana commented 10 months ago

Describe the bug

When we add custom content to the M365 pathways it is not showing up on both the training page and inside a learning route.

To Reproduce

We create custom content within a learning route, but it doesn't show up. Also doesn't show when we empty our cache.

Expected behavior

We expect the learning route to be visible when we create it.

Screenshots

image image image image

Learning Pathways version number

4.4.0.0

dcashpeterson commented 10 months ago

Hi @rickvana, I am not able to reproduce this with the instructions that you provided but I do have a guess.

Can you please tell me the default language of your Learning Pathways site? To do this go to Settings > Site Information > View All Site Settings > Site Administration | Language Settings. My guess is that the default language for the site is English.

Then check the custom content (sub-categories, playlists, and assets) you are trying to create. Do you have title, description, etc for all the fields for the default language? If not that is the problem, add an English translation and they should show up.

Your Learning Pathways site was provisioned through the LookBook. As a result the default language for the site is set to English (see system requirements). You always need to have content in the default language for the site in order for it to be displayed.

Give that a shot and let us know if that fixed the issue.

rickvana commented 9 months ago

Hi @rickvana, I am not able to reproduce this with the instructions that you provided but I do have a guess.

Can you please tell me the default language of your Learning Pathways site? To do this go to Settings > Site Information > View All Site Settings > Site Administration | Language Settings. My guess is that the default language for the site is English.

Then check the custom content (sub-categories, playlists, and assets) you are trying to create. Do you have title, description, etc for all the fields for the default language? If not that is the problem, add an English translation and they should show up.

Your Learning Pathways site was provisioned through the LookBook. As a result the default language for the site is set to English (see system requirements). You always need to have content in the default language for the site in order for it to be displayed.

Give that a shot and let us know if that fixed the issue.

Hey @dcashpeterson ,

The default language was indeed English, but we had translation in multiple languages turned on. The moment we turned that off, the custom content showed.

Thanks for the help on this!

dcashpeterson commented 9 months ago

@rickvana great to hear it. Closing this as resolved.

github-actions[bot] commented 8 months ago

This issue is locked for inactivity or age. If you have a related issue please open a new issue and reference this one. Closed issues are not tracked.