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pnp / custom-learning-office-365

Microsoft Learning Pathways end user learning solution for Microsoft 365 customers.
MIT License
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[QUESTION] I have updated the version from 4 to 5 and now CustomLearningAdmin page is not loading #863

Closed AftabD closed 1 week ago

AftabD commented 1 week ago

Hello,

Below are captures attached for all my issues. The CustomLearningAdmin page is not loading after the App upgrade from 4 to 5.

Some videos are not loading and giving the below error.

image image image image

Regards

dcashpeterson commented 1 week ago

@AftabD The admin screen not loading after upgrade is something we saw in testing. The resolution is to delete the app catalog and add it again. https://github.com/pnp/custom-learning-office-365/blob/main/installation/UpdateV4-V5.md#v5-update-note

The videos not showing look like custom videos that we have just had reported. See this explaination. https://github.com/pnp/custom-learning-office-365/issues/862#issuecomment-2462262990

AftabD commented 1 week ago

Thanks @dcashpeterson I have deleted and added the App again from the catalog and now I can open the CustomLearningAdmin page fine.

But still, some of the videos are not loading and showing the below error. image

dcashpeterson commented 1 week ago

That was the second link I sent. It's probably how you created the link to the video.

AftabD commented 1 week ago

Thanks, I was able to fix it, so do I need to do it for all the videos that are not working and giving this error?

dcashpeterson commented 1 week ago

Yes you would need to do that for every video that isn't working.

AftabD commented 1 week ago

Thanks for all the help.