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psyinfra / prometheus-eaton-ups-exporter

A Prometheus exporter for (some) Eaton UPSs
ISC License
13 stars 5 forks source link

Problem #22

Closed Alanbrtd closed 1 year ago

Alanbrtd commented 2 years ago

Hello, When I run the script, I get this error: image

Do you have any ideas to help me ? I have the Eaton Network Card-M2.

Have a nice day :)

mathisloevenich commented 2 years ago

Seems that your web-interface has a different setup than the one that I used before. I can't really help you with your problem, as you have to figure out yourself what the differences are. It seems that you don't have the attribute realtime in the inputs['measures']. You could try to remove the lines from the code that are causing issues and move on from there.

mathisloevenich commented 1 year ago

It's been almost a year and no further questions have been asked to keep this issue open, so I will close it now

Randommmm commented 1 year ago

I stumbled upon this today, I have 3 of the same UPS's with all the same network card.

2x of my UPS's are on Network Card Firmware 1.7.5 with one of them on 2.0.5 somehow, this error appears on my UPS with the 2.0.5 Firmware, suggesting Eaton changed something somewhat recently with the way input measures are called upon.

Unfortunately I'm not well versed enough to figure out what causes the issue, although it may be possible to upgrade your firmware to 2.0.5 and figure it out for yourself. There is also a 3.0 version firmware, seems they really did support this product decently!

For anyone reading this, do not upgrade your Firmware if you wish to keep using this amazing exporter, thanks for making it! (:

nhjjr commented 1 year ago

I stumbled upon this today, I have 3 of the same UPS's with all the same network card.

2x of my UPS's are on Network Card Firmware 1.7.5 with one of them on 2.0.5 somehow, this error appears on my UPS with the 2.0.5 Firmware, suggesting Eaton changed something somewhat recently with the way input measures are called upon.

Unfortunately I'm not well versed enough to figure out what causes the issue, although it may be possible to upgrade your firmware to 2.0.5 and figure it out for yourself. There is also a 3.0 version firmware, seems they really did support this product decently!

For anyone reading this, do not upgrade your Firmware if you wish to keep using this amazing exporter, thanks for making it! (:

I have moved this to a new issue (#23)