Closed LesKent closed 8 months ago
Similar issue has been fixed several versions ago, please update to the latest version, if you can repro using current version I'll take a more detailed look.
I'm sorry but I had thought that PlexCleaner auto-updated and I just now noticed that I'm running a much older version than current. I'm now upgrading to the latest 3.3.2 to see if I still see this issue.
Closing, please open a new issue if the current version has the same problem.
Is this a new issue that can be reproduced?
Which operating systems reproduce the issue?
Version information.
2.6.100+0961577e62.0961577e626ca0a9fd1826caf31b3a19c80fff23
Steps to reproduce?
I run Plexcleaner as a scheduled job on a tree of movie content that is being constantatly added to. I'm seeing an increasing number of files that fail with this same error that stops the entire process. I have been deleting the specific media that causes the issue so I can get past it and I manually force a download of a different media file that does not have a problem but the number is files failing seems to be increasing.
Commandline.
Relevant log output.
Settings file.
{ "SchemaVersion": 2, "ToolsOptions": { "UseSystem": false, "RootPath": ".\Tools\", "RootRelative": true, "AutoUpdate": false }, "ConvertOptions": { "EnableH265Encoder": true, "VideoEncodeQuality": 22, "AudioEncodeCodec": "ac3" }, "ProcessOptions": { "DeleteEmptyFolders": true, "DeleteUnwantedExtensions": true, "KeepExtensions": [ ".partial~", ".nfo", ".jpg", ".png", ".srt", ".smi", ".ssa", ".ass", ".bif", ".vtt" ], "ReMux": true, "ReMuxExtensions": [ ".avi", ".m2ts", ".ts", ".vob", ".mp4", ".m4v", ".asf", ".wmv" ], "DeInterlace": false, "ReEncode": true, "ReEncodeVideo": [ { "Format": "mpeg2video" }, { "Format": "vc1" }, { "Format": "wmv3" }, { "Format": "msrle" }, { "Format": "rawvideo" }, { "Format": "indeo5" }, { "Format": "h264", "Profile": "Constrained Baseline@30" }, { "Format": "mpeg4", "Codec": "dx50" }, { "Format": "msmpeg4v2", "Codec": "mp42" }, { "Format": "msmpeg4v3", "Codec": "div3" } ], "ReEncodeAudioFormats": [ "flac", "mp2", "vorbis", "wmapro", "opus", "wmav2", "adpcm_ms", "pcm_u8", "pcm_s16le" ], "SetUnknownLanguage": false, "DefaultLanguage": "eng", "RemoveUnwantedLanguageTracks": true, "KeepLanguages": [ "eng", "por", "spa", "fra", "fre", "ger", "deu", "ita", "chi" ], "RemoveDuplicateTracks": false, "PreferredAudioFormats": [ "truehd atmos", "truehd", "dts-hd master audio", "dts-hd high resolution audio", "dts", "e-ac-3", "ac-3" ], "RemoveTags": true, "UseSidecarFiles": true, "SidecarUpdateOnToolChange": true, "Verify": true, "RestoreFileTimestamp": false, "FileIgnoreList": [] }, "MonitorOptions": { "MonitorWaitTime": 60, "FileRetryWaitTime": 5, "FileRetryCount": 2 }, "VerifyOptions": { "AutoRepair": true, "DeleteInvalidFiles": true, "RegisterInvalidFiles": true, "MinimumDuration": 60, "VerifyDuration": 30, "IdetDuration": 0, "MaximumBitrate": 100000000, "MinimumFileAge": 0 } }
Log file.
2023-10-02 14:01:03.830 -07:00 [INF] "Process" (44.50 %) : "D:\Movies\Mob Land (2023)\backdrop.jpg" 2023-10-02 14:01:03.830 -07:00 [WRN] Skipping keep extensions file : "D:\Movies\Mob Land (2023)\backdrop.jpg" 2023-10-02 14:01:03.831 -07:00 [INF] "Process" (44.50 %) : "D:\Movies\Mob Land (2023)\folder.jpg" 2023-10-02 14:01:03.831 -07:00 [WRN] Skipping keep extensions file : "D:\Movies\Mob Land (2023)\folder.jpg" 2023-10-02 14:01:03.832 -07:00 [INF] "Process" (44.50 %) : "D:\Movies\Mob Land (2023)\logo.png" 2023-10-02 14:01:03.832 -07:00 [WRN] Skipping keep extensions file : "D:\Movies\Mob Land (2023)\logo.png" 2023-10-02 14:01:03.833 -07:00 [INF] "Process" (44.50 %) : "D:\Movies\Mob Land (2023)\Mob Land (2023) - [BLURAY-1080P][EAC3 5.1][X265][imdbid=tt20424130].mkv" 2023-10-02 14:01:03.866 -07:00 [INF] Reading media info from tools : "Mob Land (2023) - [BLURAY-1080P][EAC3 5.1][X265][imdbid=tt20424130].mkv" 2023-10-02 14:01:03.867 -07:00 [INF] Executing MediaInfo : "--Output=XML \"D:\Movies\Mob Land (2023)\Mob Land (2023) - [BLURAY-1080P][EAC3 5.1][X265][imdbid=tt20424130].mkv\"" 2023-10-02 14:01:04.651 -07:00 [INF] Executing MkvMerge : "--identify \"D:\Movies\Mob Land (2023)\Mob Land (2023) - [BLURAY-1080P][EAC3 5.1][X265][imdbid=tt20424130].mkv\" --identification-format json" 2023-10-02 14:01:04.795 -07:00 [INF] Executing FfProbe : "-loglevel quiet -show_streams -show_format -print_format json \"D:\Movies\Mob Land (2023)\Mob Land (2023) - [BLURAY-1080P][EAC3 5.1][X265][imdbid=tt20424130].mkv\"" 2023-10-02 14:01:04.910 -07:00 [INF] "MediaInfo" : Type: "VideoInfo", Format: "HEVC", HDR: "", Codec: "V_MPEGH/ISO/HEVC", Language: "zxx", Id: 1, Number: 0, Title: "GalaxyRG265 - Mob.Land.2023.1080p.BluRay.DDP5.1.x265.10bit-GalaxyRG265", Default: True, Profile: "Main 10@4", Interlaced: False, ClosedCaptions: False, State: None, HasErrors: False, HasTags: True 2023-10-02 14:01:04.912 -07:00 [INF] "MediaInfo" : Type: "AudioInfo", Format: "E-AC-3", Codec: "A_EAC3", Language: "eng", Id: 2, Number: 1, Title: "GalaxyRG265 - Mob.Land.2023.1080p.BluRay.DDP5.1.x265.10bit-GalaxyRG265", Default: True, State: None, HasErrors: False, HasTags: True 2023-10-02 14:01:04.914 -07:00 [INF] "MediaInfo" : Type: "SubtitleInfo", Format: "PGS", Codec: "S_HDMV/PGS", Language: "eng", Id: 3, Number: 2, Title: "GalaxyRG256 - Mob.Land.2023.1080p.BluRay.DDP5.1.x265.10bit-GalaxyRG265", Default: True, Forced: False, State: None, HasErrors: False, HasTags: True 2023-10-02 14:01:04.915 -07:00 [INF] "MediaInfo" : Type: "SubtitleInfo", Format: "PGS", Codec: "S_HDMV/PGS", Language: "spa", Id: 4, Number: 3, Title: "", Default: False, Forced: False, State: None, HasErrors: False, HasTags: False 2023-10-02 14:01:04.916 -07:00 [INF] "MkvMerge" : Type: "VideoInfo", Format: "HEVC/H.265/MPEG-H", HDR: "", Codec: "V_MPEGH/ISO/HEVC", Language: "zxx", Id: 0, Number: 1, Title: "GalaxyRG265 - Mob.Land.2023.1080p.BluRay.DDP5.1.x265.10bit-GalaxyRG265", Default: True, Profile: "", Interlaced: False, ClosedCaptions: False, State: None, HasErrors: False, HasTags: True 2023-10-02 14:01:04.918 -07:00 [INF] "MkvMerge" : Type: "AudioInfo", Format: "E-AC-3", Codec: "A_EAC3", Language: "eng", Id: 1, Number: 2, Title: "GalaxyRG265 - Mob.Land.2023.1080p.BluRay.DDP5.1.x265.10bit-GalaxyRG265", Default: True, State: None, HasErrors: False, HasTags: True 2023-10-02 14:01:04.919 -07:00 [INF] "MkvMerge" : Type: "SubtitleInfo", Format: "HDMV PGS", Codec: "S_HDMV/PGS", Language: "eng", Id: 2, Number: 3, Title: "GalaxyRG256 - Mob.Land.2023.1080p.BluRay.DDP5.1.x265.10bit-GalaxyRG265", Default: True, Forced: False, State: None, HasErrors: False, HasTags: True 2023-10-02 14:01:04.921 -07:00 [INF] "MkvMerge" : Type: "SubtitleInfo", Format: "HDMV PGS", Codec: "S_HDMV/PGS", Language: "spa", Id: 3, Number: 4, Title: "", Default: False, Forced: False, State: None, HasErrors: False, HasTags: False 2023-10-02 14:01:04.922 -07:00 [INF] "FfProbe" : Type: "VideoInfo", Format: "hevc", HDR: "", Codec: "H.265 / HEVC (High Efficiency Video Coding)", Language: "zxx", Id: 0, Number: 0, Title: "GalaxyRG265 - Mob.Land.2023.1080p.BluRay.DDP5.1.x265.10bit-GalaxyRG265", Default: True, Profile: "Main 10@120", Interlaced: False, ClosedCaptions: False, State: None, HasErrors: False, HasTags: True 2023-10-02 14:01:04.923 -07:00 [INF] "FfProbe" : Type: "AudioInfo", Format: "eac3", Codec: "ATSC A/52B (AC-3, E-AC-3)", Language: "eng", Id: 1, Number: 1, Title: "GalaxyRG265 - Mob.Land.2023.1080p.BluRay.DDP5.1.x265.10bit-GalaxyRG265", Default: True, State: None, HasErrors: False, HasTags: True 2023-10-02 14:01:04.924 -07:00 [INF] "FfProbe" : Type: "SubtitleInfo", Format: "hdmv_pgs_subtitle", Codec: "HDMV Presentation Graphic Stream subtitles", Language: "eng", Id: 2, Number: 2, Title: "GalaxyRG256 - Mob.Land.2023.1080p.BluRay.DDP5.1.x265.10bit-GalaxyRG265", Default: True, Forced: False, State: None, HasErrors: False, HasTags: True 2023-10-02 14:01:04.925 -07:00 [INF] "FfProbe" : Type: "SubtitleInfo", Format: "hdmv_pgs_subtitle", Codec: "HDMV Presentation Graphic Stream subtitles", Language: "spa", Id: 3, Number: 3, Title: "", Default: False, Forced: False, State: None, HasErrors: False, HasTags: False 2023-10-02 14:01:04.930 -07:00 [INF] Sidecar created : State: None : "Mob Land (2023) - [BLURAY-1080P][EAC3 5.1][X265][imdbid=tt20424130].PlexCleaner" 2023-10-02 14:01:04.930 -07:00 [INF] Finding Closed Captions in video stream : "Mob Land (2023) - [BLURAY-1080P][EAC3 5.1][X265][imdbid=tt20424130].mkv" 2023-10-02 14:01:04.931 -07:00 [INF] Executing FfProbe : "-hide_banner \"D:\Movies\Mob Land (2023)\Mob Land (2023) - [BLURAY-1080P][EAC3 5.1][X265][imdbid=tt20424130].mkv\"" 2023-10-02 14:01:04.981 -07:00 [INF] Calculating bitrate info : "Mob Land (2023) - [BLURAY-1080P][EAC3 5.1][X265][imdbid=tt20424130].mkv" 2023-10-02 14:01:04.981 -07:00 [INF] Executing FfProbe : "-loglevel error -show_packets -show_entries packet=codec_type,stream_index,pts_time,dts_time,duration_time,size -print_format json \"D:\Movies\Mob Land (2023)\Mob Land (2023) - [BLURAY-1080P][EAC3 5.1][X265][imdbid=tt20424130].mkv\""
Media file information.