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quarto-dev / quarto-cli

Open-source scientific and technical publishing system built on Pandoc.
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I cannot pubish any website anymore API Error: 500 - Internal Server Error #7639

Closed gregoireurvoy closed 10 months ago

gregoireurvoy commented 10 months ago

Bug description

Hello,

Since this morning I cannot publish any website that contains more than 1 file .qmd anymore.

I got the following error ERROR: API Error 500 - Internal Server Error.

I tried to republished some old files or to create new documents with a few files and it doesnt work either.

Thank you so much and have a nice day,

Grégoire

Steps to reproduce

quarto publish

Expected behavior

It should create all the html files and then the website.

Actual behavior

API Error: 500 - Internal Server Error

Your environment

MacOS Ventura 13.2.1 or Windows 11

Quarto check output

No response

tanduc307 commented 10 months ago

I have the same problem, still ERROR: API Error 500 - Internal Server Error.

gregoireurvoy commented 10 months ago

Also only since this morning ?

tanduc307 commented 10 months ago

Since last night 22h Sunday 19/11 UTC/GMT +7 , I cannot publish to quartopub as usual. Today, I try again but fail. I hope this problem soon resolved.

cderv commented 10 months ago

I believe you are both talking about quartopub service ? Or are you publishing elsewhere ?

Sorry to ask, but there is no context about the publishing service used, and Quarto support to publish to different services

gregoireurvoy commented 10 months ago

Yes, I publish on Quarto Pub.

andypicke commented 10 months ago

I've been having the same issue since yesterday (Sunday 11/19). I am trying to publish my quarto website from RStudio (using "quarto publish quarto-pub" in the terminal, it renders and previews fine on my local machine. It seems to build fine, but then I get the following error:

[✓] Preparing to publish site ERROR: API Error: 500 - Internal Server Error

Error: API Error: 500 - Internal Server Error at QuartoPubClient.createDeploy (file:///Applications/quarto/bin/quarto.js:111379:23) at async file:///Applications/quarto/bin/quarto.js:109021:22 at async withSpinner (file:///Applications/quarto/bin/quarto.js:56613:9) at async handlePublish (file:///Applications/quarto/bin/quarto.js:108999:5) at async publishSite (file:///Applications/quarto/bin/quarto.js:121225:38) at async publish5 (file:///Applications/quarto/bin/quarto.js:121443:61) at async doPublish (file:///Applications/quarto/bin/quarto.js:121399:13) at async publishAction (file:///Applications/quarto/bin/quarto.js:121410:9) at async Command.fn (file:///Applications/quarto/bin/quarto.js:121387:9) at async Command.execute (file:///Applications/quarto/bin/quarto.js:8437:13)

quarto -V 1.3.361

I am running MacOs Sonoma Version 14.1.1 (23B81)

quarto check doesn't return any issues

softwarenerd commented 10 months ago

We are investigating this issue. There appears to be an intermittent outage with our cloud provider.

BisangL commented 10 months ago

Still same problem here...

krcabrer commented 10 months ago

I have the same problems. I try from a Windows platform, and a Linux one, with rstudio server and it works in either.

mcanouil commented 10 months ago

@BisangL and @krcabrer https://github.com/quarto-dev/quarto-cli/issues/7639#issuecomment-1819545535

mcanouil commented 10 months ago

Please avoid posting comments which actually hides the one stating the issue is under investigation to future users that have the issue.

Instead, use reaction, either on the original report or on the status comment:

Thank you all for your understanding! We'll hope to get the issue with the cloud provider sorted out as soon as possible and will update here.

Fgazzelloni commented 10 months ago

I experienced the same issue and tried quarto::quarto_publish_site(). I have been able to publish some of the updates using bookdown, which turned out to be another feasible option. However, I experienced further disruption today with the rendering functions—both the quarto::quarto_render() from the console and the quarto render from the terminal. The content is not updated, and the quarto files are not rendered.

cderv commented 10 months ago

both the quarto::quarto_render() from the console and the quarto render from the terminal. The content is not updated, and the quarto files are not rendered.

@Fgazzelloni This is different issue not related with publishing. Please do open a new Discussion if you want help on this https://github.com/quarto-dev/quarto-cli/discussions

JulianRamajo commented 10 months ago

Just now I got the same result when trying to update:

quarto publish quarto-pub --no-render

[✓] Preparing to publish site ERROR: API Error: 500 - Internal Server Error

Error: API Error: 500 - Internal Server Error at QuartoPubClient.createDeploy (file:///Applications/quarto/bin/quarto.js:111384:23) at async file:///Applications/quarto/bin/quarto.js:109026:22 at async withSpinner (file:///Applications/quarto/bin/quarto.js:56614:9) at async handlePublish (file:///Applications/quarto/bin/quarto.js:109004:5) at async publishSite (file:///Applications/quarto/bin/quarto.js:121230:38) at async publish5 (file:///Applications/quarto/bin/quarto.js:121448:61) at async doPublish (file:///Applications/quarto/bin/quarto.js:121404:13) at async publishAction (file:///Applications/quarto/bin/quarto.js:121415:9) at async Command.fn (file:///Applications/quarto/bin/quarto.js:121392:9) at async Command.execute (file:///Applications/quarto/bin/quarto.js:8437:13)

mcanouil commented 10 months ago

@JulianRamajo https://github.com/quarto-dev/quarto-cli/issues/7639#issuecomment-1821442133

HisLabAAU commented 10 months ago

Got this as well. ERROR: API Error: 500 (Internal Server Error)

mcanouil commented 10 months ago

[!IMPORTANT] Please avoid posting comments which actually hides the one stating the issue is under investigation to future users that have the issue.

Instead, use reaction, either on the original report or on the status comment:

Thank you all for your understanding!

[!NOTE] We'll hope to get the issue with the cloud provider sorted out as soon as possible and will update here.

mcanouil commented 10 months ago

The issue should be resolved now and publishing to Quarto Pub should no longer return the error. Thank you all for the reports. Please react (or eventually comment) if you no longer has the issue.

For eventual future readers, the issue is not from Quarto CLI but from Quarto Pub hosting services.

ef10007 commented 10 months ago

I can publish now. Thanks for the help!

tom67 commented 10 months ago

Thanks for resolving the issue, I've pretty got used to quarto and quarto pub.

dani-f commented 2 months ago

Hi, is it possible that this error 500 is appearing again? In my case, I cannot republish a website on quarto-pub, unfortunately. Would appreciate if you have a look into this. Thank you!

ASKurz commented 2 months ago

As of this morning, I'm currently getting

ERROR: API Error: 500 - Internal Server Error