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Installation problem - Program does not get installed. #6

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1. I tried to install the program on my Vista OS pc, however at the end it
says "There is a problem with this Windows Installer package.  A program
run as part of the setup did not finish as expected.  Contact your support
personnel or package vendor. Once i click Ok, it rolls back without
completing the installation.
2.
3.

What is the expected output? What do you see instead?
As mentioned above.

What version of the product are you using? On what operating system?
Google Sitemap generator (Beta)

Please provide any additional information below.

Original issue reported on code.google.com by madhanskumar on 20 Jan 2009 at 5:42

Attachments:

GoogleCodeExporter commented 8 years ago 
Talk about not including enough information...  IIS or Apache?  What version of
either?  etc

Original comment by ad...@civilizeddesign.com on 28 Jan 2009 at 8:08

GoogleCodeExporter commented 8 years ago 
Can you paste the last several lines before error occurs from
google-sitemap-generator.log?

Thanks!

Original comment by ma...@google.com on 16 Feb 2009 at 11:08

GoogleCodeExporter commented 8 years ago

Original comment by ma...@google.com on 16 Feb 2009 at 11:11

GoogleCodeExporter commented 8 years ago 
Tried to run the Sitemap generator but got the message "The installer was 
interrupted
before Google Sitemap Generator (Beta) could be installed.  You need to restart 
the
installer to try again."  Which I did a couple of times to the same result.

Original comment by bart...@gmail.com on 22 Feb 2009 at 5:48

GoogleCodeExporter commented 8 years ago 
Could you paste the related log in
C:\Program Files\Google\Google Sitemap Generator

Original comment by ma...@google.com on 25 Feb 2009 at 5:17

GoogleCodeExporter commented 8 years ago 
i had the same problem and its the IIS version and im not sure how to get the 
log but
it says some part of the installer did not install correctly im on vista 32bit 
and i
really want to get this to work because I cannot figure out how to submit a 
sitemap
and its killing me i really need help for this.

Original comment by smknb...@gmail.com on 26 Feb 2009 at 4:48

GoogleCodeExporter commented 8 years ago 
i had the same problem and its the IIS version and im not sure how to get the 
log but
it says some part of the installer did not install correctly im on vista 32bit 
and i
really want to get this to work because I cannot figure out how to submit a 
sitemap
and its killing me i really need help for this.

Original comment by smknb...@gmail.com on 26 Feb 2009 at 4:49

GoogleCodeExporter commented 8 years ago 
Here's the log when I tried in in my E-drive as I though it do not have 
permission in C

2009-04-13T02:00:13Z: [E:\smap\\sitesettings.xml] is used as application 
settings.
2009-04-13T02:00:13Z: Failed to load setting file (E:\smap\\sitesettings.xml).
2009-04-13T02:00:13Z: Skip to load application setting.
2009-04-13T02:00:13Z: == Google Sitemap Generator [1.0.0.0] ==
2009-04-13T02:00:13Z: Command option: [set_permission]
2009-04-13T02:00:13Z: Failed to SetFileSecurityA. (5)
2009-04-13T02:00:13Z: Failed to set permission for [E:\smap\].

Original comment by farrukhs...@gmail.com on 13 Apr 2009 at 2:06

GoogleCodeExporter commented 8 years ago 
I am encountering a problem downloading the sitemap generator beta. I start the 
download, then I'm prompted to allow the program and at the very end of the 
installation process I get the error message "failed to load setting file"  I 
am 
brand new to blogging so I apologize if this is a stupid question. I love all 
of 
Googles products so would prefer to use this generator. By the way I am tring 
to use 
the Windows version download. Don't know if this matter, but I use Windows 
Vista 
64bit and IE8.

Thanks

Binford 704

Original comment by christin...@gmail.com on 6 Jun 2009 at 12:47

GoogleCodeExporter commented 8 years ago 
OK I just made sure I was using II6. Now I'm getting a message that part of the 
system failed to launch and to contact my system administrator?

Original comment by christin...@gmail.com on 6 Jun 2009 at 1:30

GoogleCodeExporter commented 8 years ago 
I have the exact same problem.

But if i try to restart the installation it say that the .url files are locked.
If i go to programfiles... and try to remove the previous installed files they 
are
locked and can not be removed without rebooting the server.

I run Win 2003 server and IIS 6.
With PHP and ModRewrite.

Now if i let the server bee for some time i get a popup message saying the
sitemapservice.exe has stoped working.
If i look under service there is no service named sitemapservice...

The log file looks like this:

2009-06-10T16:50:15Z: [C:\Program Files\Google\Google Sitemap
Generator\\sitesettings.xml] is used as application settings.
2009-06-10T16:50:15Z: Failed to load setting file (C:\Program 
Files\Google\Google
Sitemap Generator\\sitesettings.xml).
2009-06-10T16:50:15Z: Skip to load application setting.
2009-06-10T16:50:15Z: == Google Sitemap Generator [1.0.0.0] ==
2009-06-10T16:50:15Z: Command option: [set_permission]

Original comment by wwwpi...@gmail.com on 10 Jun 2009 at 5:05

GoogleCodeExporter commented 8 years ago 
I'm having the same problem. I installed IIS6 and installation says I need IIS 
5 or 
higher. How can I get past this?

Original comment by styles3...@gmail.com on 20 Jun 2009 at 1:52

GoogleCodeExporter commented 8 years ago 
I just installed IIS6.0 still the same problem. Should I install 7?

Original comment by styles3...@gmail.com on 20 Jun 2009 at 2:26

GoogleCodeExporter commented 8 years ago 
You need to install the *.msi package as an admin.

here is the command: "msiexec /a sitemap_win-beta1-20090225.msi"

that will do it.

Original comment by zuhrun...@gmail.com on 28 Jun 2009 at 5:32

GoogleCodeExporter commented 8 years ago 
thks, that work fine for me.

Original comment by didie...@gmail.com on 6 Jul 2009 at 6:08

GoogleCodeExporter commented 8 years ago 
I have got IIS6 and working on XP and still cant get passed this error message 
of "install IIS5 or higher" i ahev restarted and restarted and can't get any 
where.

Can any one help?  i see a lot of people are having similar problems.

Thanks

Original comment by hhdcouri...@googlemail.com on 15 Jul 2009 at 6:05

GoogleCodeExporter commented 8 years ago 
We get exactly the same problem as aforementioned. We tried the admin 
installation
tip as provided in comment 14. It seemed to install, no errors were given. No 
sign of
the application being installed though. So we had to give it up as a lost cause 
:-(

Original comment by nickeble...@gmail.com on 20 Jul 2009 at 1:08

GoogleCodeExporter commented 8 years ago 
Do i need admin rights to install site map generator?

Original comment by rahuldu...@gmail.com on 28 Jul 2009 at 5:27

GoogleCodeExporter commented 8 years ago 
I'm have the same issue - install fails and gives the following comment.
"there is a problem with this wnidows installer package.
A program run as part of the setup did not finish as expected.
Contact your support or package vender"

This has been an issue for quite awhile now as I see.

WHAT is the fix?

Original comment by N.Star...@gmail.com on 24 Aug 2009 at 12:02

GoogleCodeExporter commented 8 years ago 
I'm having the same from as this person.....
I'm have the same issue - install fails and gives the following comment.
"there is a problem with this wnidows installer package.
A program run as part of the setup did not finish as expected.
Contact your support or package vender"

This has been an issue for quite awhile now as I see.

WHAT is the fix?

Original comment by ian.j....@btinternet.com on 14 Sep 2009 at 6:23

GoogleCodeExporter commented 8 years ago 
I have an installation problem.
I got this massage "please install internet information service 5.0 or higher"
What is it?
And what should I do?

Original comment by dror...@hotmail.com on 16 Sep 2009 at 8:33

GoogleCodeExporter commented 8 years ago 
1º Copiar el archivo bajado a la raiz del disco duro "c:"
2º inicio/ejecutar/ "cmd" para ir a consola de Windows.
3º ejecutar "msiexec / a sitemap_win-beta1-20090225.msi"
4º se abrirá el formulario de instalación.

Original comment by ontecno....@gmail.com on 24 Nov 2009 at 10:42

GoogleCodeExporter commented 8 years ago 
Here please see the picture which problem I am facing during installation of 
google 
sitempa generator. Please help. Thanks

Original comment by alphonso...@gmail.com on 29 Dec 2009 at 11:19

Attachments:

GoogleCodeExporter commented 8 years ago 
Comment 21 by dror...@hotmail.com, Sep 16, 2009 I have an installation problem.
I got this massage "please install internet information service 5.0 or higher"
What is it?
And what should I do?  

Please go to start+setting+control panel+add remove programms+add remove 
windows 
components+then click on IIS and install.

Original comment by alphonso...@gmail.com on 29 Dec 2009 at 11:46

GoogleCodeExporter commented 8 years ago 
Iam getting an error there is a problem with this windows installation 
package.a 
program run as a part of the setup did not finish as expected.contact your 
support 
personnal or package vendor.please help
i have admin right and tried this too
msiexec a  sitemap_win-beta1-20091231.msi
it doesnt even have a digital signature says my antivirus
iam using vista 32 bit

Original comment by majujmat...@gmail.com on 11 Jan 2010 at 10:35

GoogleCodeExporter commented 8 years ago 
I turned off user account control in my control panel and the program installed.

Original comment by BugzBr...@gmail.com on 21 Feb 2010 at 1:34

GoogleCodeExporter commented 8 years ago 
What is the problem? what this message asking for? please reply me.

Original comment by eddil...@gmail.com on 13 Mar 2010 at 7:12

Attachments:

GoogleCodeExporter commented 8 years ago 
IIS5Recycle /install

its not working, i am using window xp, see message in attachment, where type 
command in 
dos command.

Original comment by eddil...@gmail.com on 13 Mar 2010 at 7:26

Attachments:

GoogleCodeExporter commented 8 years ago 
Here's what I did:

Start "Command Prompt" as Adminstrator and then run the Installation Program 
from with in the Command Prompt and it will install everything okay.

Original comment by gbar...@gmail.com on 17 Jul 2010 at 2:20

GoogleCodeExporter commented 8 years ago 
I can not install--will try "Command Prompt"

Original comment by gladyswi...@gmail.com on 19 Jul 2010 at 5:25

GoogleCodeExporter commented 8 years ago 
I tried to install the program on my Vista OS pc, however at the end it
says "There is a problem with this Windows Installer package.  A program
run as part of the setup did not finish as expected.  Contact your support
personnel or package vendor. Once i click Ok, it rolls back without
completing the installation.

Now what waite for a special installer?

Original comment by gladyswi...@gmail.com on 19 Jul 2010 at 5:30

GoogleCodeExporter commented 8 years ago 
Sucks, don't it!  .. Hours spent when I could have used any number of other 
functional programs.  Unfortunately it's become my experience with every ggogle 
product I attempt to use, frustration till you quit! Except for their email. 
This one is going to go that way also and I will have to use someone elses site 
mapper. Whose then?

Original comment by csil...@gmail.com on 20 Jul 2010 at 5:01

GoogleCodeExporter commented 8 years ago 
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Original comment by anhuz...@gmail.com on 16 Aug 2010 at 11:06

GoogleCodeExporter commented 8 years ago 
I have IIS6 and working on XP and still can't get passed this error message 
of "install IIS5 or higher" I have restarted and restarted and going to look 
for another system.

Original comment by rowleydo...@gmail.com on 3 Dec 2010 at 8:11

GoogleCodeExporter commented 8 years ago 
from command line work correctly in my win7 starter

Original comment by gozzi.en...@gmail.com on 18 Feb 2011 at 1:12

GoogleCodeExporter commented 8 years ago 
I had the same thing come up and found my answer on this thread.  Thanks.

"msiexec /a sitemap_win-beta1-20090225.msi"

run the installer from command line "as administrator"

I'm adding this one to my small but growing list of "still necessary" command 
line thingamajigs.   Thanks guys.

http://www.kathleenkbellows.com

Original comment by brain...@gmail.com on 22 Feb 2011 at 12:58

GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
i am in the same problem as like "madhanskumar".what i have to do?

                                                                                       http://www.tricksmagic.org

Original comment by pc.mobil...@gmail.com on 19 Jun 2011 at 11:15

GoogleCodeExporter commented 8 years ago 
I tried to install the script for our websites
www.hiwaar.com
and
www.hiwaar.org
but it gives me an error message
I am running windows7
Please advice

Original comment by tarig.mu...@gmail.com on 23 Jun 2011 at 5:55

GoogleCodeExporter commented 8 years ago 
I can't install this soft, for http://www.bebe.az

Original comment by bebeaz.d...@gmail.com on 18 Jul 2011 at 7:01

GoogleCodeExporter commented 8 years ago 
hello i installed sucessfully in win 7, 
1st as told before check the version of iis is 5 or greater, remember by 
default iis will be disabled in win7, u can install it by going to 
controlpanel>Programs>Programs and features, there u can find "turn Windows 
features on or off" in the left side, click it. wait some time to load, thn 
tick all the items labelled iis.
iis installation sucessfully done.

Then right click on the sitemap installation file (*.msi) you downloaded,change 
the compactibility to older windows
Right click>Properties>Compactibility> Tick "Run this program in compactibility 
for" and select "previous version of windows"

Done...

Original comment by pintu....@gmail.com on 23 Sep 2011 at 4:15

GoogleCodeExporter commented 8 years ago 
I had this issue on Win 7 Pro. Did the following to solve it.
1. Right click on the file and select 'Troubleshoot compatibility'
2. Save the changes
3. Run the file.

Original comment by gip...@gmail.com on 14 Nov 2011 at 9:23

GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
Ok it installs and everything  but when it goes on to produce sitemap. It 
simply dies. my OS = Windows 7 Ultimate.
6GB RAM
Athlon 64 dual core 2.9 Ghz
I solved installation issues by doing the following :

1. Right click on the file and select 'Troubleshoot compatibility'
2. Save the changes
3. Run the file.
and this is here when it goes on to produce sitemap. The program simply dies.

Original comment by mainartg...@gmail.com on 5 Apr 2012 at 9:56

Attachments:

GoogleCodeExporter commented 8 years ago 
My installation was crashing too. And then I tried using the first of the 3 
options (instead on the second):

1- To defer submission of submitting Sitemaps, you can accept the default 
value. In the Admin Console, you'll be able to configure and test Sitemaps 
before submitting them.
2- To start automatic submission now, you can choose First installation. Start 
with automatic submission enabled.
3- If you are reinstalling, you have an additional option, Use the old 
automatic submission settings. This option reinstates the settings that were in 
effect when you uninstalled and enables you to retain per-site configurations.

And it finally worked!

Original comment by st...@aslsolutions.ca on 4 Jan 2013 at 3:58

GoogleCodeExporter commented 8 years ago 
the right click to Troubleshoot compatibility fixed my \Google
Sitemap Generator\\sitesettings.xml isssue - coupled with the run as admin 
fixed it for me!

Original comment by shug...@thinklogic.net on 9 Jan 2013 at 11:13

GoogleCodeExporter commented 8 years ago 
thanhk you # 42 Pintu .... @ gmail.com

Original comment by vienthon...@gmail.com on 14 Apr 2013 at 12:48

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Original comment by nhlfanat...@gmail.com on 6 Mar 2014 at 4:29

GoogleCodeExporter commented 8 years ago 
I tried to install the program on my Windows 7 Professional 64 bit, however at 
the end it says "There is a problem with this Windows Installer package.  A 
program
run as part of the setup did not finish as expected.  Contact your support
personnel or package vendor. Once i click Ok, it rolls back without
completing the installation.
No folder has been made in my program files
How do I fx this?

Original comment by izreply...@gmail.com on 14 Mar 2014 at 3:49