NPOstart login failed

[lagosazules]

Selecting NPOstart live TV, any channel gives a error message Retrospect Login Failed: 'Could not log on the selected channel'

Selecting 'OK' will opening the channel anyway

Expected Behavior

Actual Behavior

Possible Fix

To Reproduce

Steps to reproduce the behavior:

1. Open Retrospect
2. Select National, NPOstart, Live TV, Any channel
3. Select 'OK' to open the channel anyway

Debuglog

The debug retrospect.log can be found here:

Your Environment

Used Operating system:

• X Firestick
• [ ] iOS
• [ ] Linux
• [ ] OSX
• [ ] Raspberry-Pi
• [ ] Windows
• [ ] Windows UWP

Used versions:

• Kodi version: 21.0 20240406
• Retrospect version: 5.7.18

[basrieter]

I need a debug retrospect.log.

[lagosazules]

kodi.log.zip ](url)

[lagosazules]

Sorry here the debug log 1kodi-debug.log.zip

[basrieter]

This is a kodi.log. Please provide a debug retrospect.log by changing the logging inside Retrospect to debug, then reproduce the issue, and use the built-in functionality to upload the logfile. Post the link (check the link works) here. Not the logfile.

[lagosazules]

Ok, thanks

https://paste.kodi.tv./gufibixoma

One more time

https://paste.kodi.tv/qofewipuwi

[basrieter]

Did you configure a NPO account within Retrospect?

[lagosazules]

No, I never needed that, it worked fine for years without, I did it now and the problem is gone Thanks and sorry for the trouble

[basrieter]

NP. I am still in doubt how to handle this. For users abroad it is required, for users in NL not always. I will leave this issue open as a reminder to think on a solution. But good to hear it is working now.

[lagosazules]

I'm outside of NL but to see the Live channels sinds a couple of months I use a dedicated VPN to a private server and IP in the house of family in NL, before I used a normal VPN service but I had never this problem till I noticed it some weeks ago