Closed koonchaya closed 2 months ago
I was trying to investigate this issue but I could not open the legacy page of this project. I used support@rfcx.org and the role is project owner.
https://github.com/rfcx/arbimon-uploader/assets/87486094/2b7bbc2d-0cde-4504-84c1-9da509993780
I guess the user renamed the site to Yingui 1, there was a server down problem 01 of June, I see the issue in the logs:
httpErrorHandler Error: Unable to create recordings in Arbimon
We can recommend the user to clear the data with top menu and retry the upload
the user did the upload to a new site. We are waiting for the logs and screen from the user to figure out the original issue with the site Yingui2
Solution that we will not allow user to create a new site during the server is down. Created a new ticket https://github.com/rfcx/engineering-support/issues/527#issuecomment-2154194434.
Original report https://rfcx.slack.com/archives/C03FD1WD02J/p1717437325255689
Site name: Yingui2 User used window version 1.5.5