rokwire / safer-illinois-app

Source code repository of "Safer Illinois" App - the official COVID-19 app of the University of Illinois.
https://safer.illinois.edu/
Apache License 2.0
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[USABILITY] Request modifications to Feedback button and panel title. #705

Closed joegrohens closed 2 years ago

joegrohens commented 3 years ago

We have closed the "Submit Feedback" form in Safer Illinois.

The reason for doing so was because >90% of the messages submitted ask for technical support help, and although we redirect them to the proper help contacts, it results in significant delay for critical problems such as building entry. And some people don't include their email addresses, so it's possible they still haven't found help.

Isaac has changed the feedback form so that users are redirected to the Covid Wellness Center.

We would like to make some other wording changes to create a consistent context.

The attached screenshots show the button and panel title in question.

submit feedback provide feedback

mihail-varbanov commented 3 years ago

Fixed in version 2.11.0