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runely / remootio-homey

Control your Remootio device with Homey
GNU General Public License v3.0
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Connection issues #19

Closed jaccoh closed 2 years ago

jaccoh commented 2 years ago

Lately I've been getting connection issues. The Remootio device in Homey is offline a lot. Ofcourse I've been testing wifi and I will keep trying to improve it, however the signal is great and the Remootio app itself is always able to connect via wifi.

Is there anything I can research? Is there maybe a timeout issue? Can I see logging somewhere?

runely commented 2 years ago

Have you read the troubleshoot section?

As of now there's no way for you to see the logs. It's only logged to the console.

Can you try to reconnect to your device and when after it has disconnected send me a diagnostics report and I'll take a look

jaccoh commented 2 years ago

I have read it. And also aware of the single wifi connection. I emailed Remootio about it .. maybe they are wiling to up that number? Also I was thinking, could make like a ws proxy in nginx and do a DNS trick as well….

The only things I am wondering about:

On 1 Sep 2022, at 17:47, Rune Moskvil Lyngås @.***> wrote:

Have you read the troubleshoot https://github.com/runely/remootio-homey#troubleshooting section?

As of now there's no way for you to see the logs. It's only logged to the console.

Can you try to reconnect to your device and when it's disconnected send me a diagnostics report and I'll take a look

— Reply to this email directly, view it on GitHub https://github.com/runely/remootio-homey/issues/19#issuecomment-1234464683, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAJSEFWVQZ7RHNSLBFTV5DTV4DFXNANCNFSM6AAAAAAQCEMORI. You are receiving this because you authored the thread.

runely commented 2 years ago

The app can always connect, as you said, because it doesn't use the WebSocket API.

Remootio has only released documentation for connecting through the WebSocket API (WiFi).

If you still have connection problems, and you are sure the Remootio device is connected to the same WiFi network as your homey, please reboot the Remootio device to make sure no one else is using the WebSocket API and see if the homey app then connects.

Feel free to send a diagnostics report from the homey app and I will take a look at the logs

jaccoh commented 2 years ago

For now you can close it I guess ..On 2 Sep 2022, at 20:24, Rune Moskvil Lyngås @.***> wrote: The app can always connect, as you said, because it doesn't use the WebSocket API. Remootio has only released documentation for connecting through the WebSocket API (WiFi). If you still have connection problems, and you are sure the Remootio device is connected to the same WiFi network as your homey, please reboot the Remootio device to make sure no one else is using the WebSocket API and see if the homey app then connects. Feel free to send a diagnostics report from the homey app and I will take a look at the logs

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>