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scientist-softserv / atla-hyku

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Not able to create works consistently #224

Open jillpe opened 1 month ago

jillpe commented 1 month ago

Summary

https://assaydepot.slack.com/archives/C031E2NF43T/p1715188225099009

now that we have a handful of people uploading works daily to Hyku RIM tenant - we are getting a lot of errors. They try to save their work and get taken to that page that says the thing doesnt exist. This is really not great. They are not able to create a work and they are doing this as part of their graduation requirements.

I still regularly get that white page lingering before the site loads when i go to the site, it seems like that could be related. Like the whole thing has problems loading.

Could be related to: https://assaydepot.slack.com/archives/C0313NK4SMS/p1715098335386949?thread_ts=1715094911.527769&cid=C0313NK4SMS

Notes from first look I did make two works in the RIM tenant: 1 in Firefox and 1 in Safari. Both to the test AdminSet and both with PDF files. Both succeeded without issue. I would try depositing into the other admin sets next to see if that makes a difference

May 9 - another student added a work that cannot be opened, the title of the work is "Building a Community Mental Health Program in Rural Haiti from the Bottom Up" when you try to open it you get the error

Acceptance Criteria

ckarpinski commented 1 month ago

Not sure if the overall issue where I get the white error page saying the page isnt there is related to this but it continues to happen regularly.

Also just clicked the activate button for an account and got an error message saying the account could not be activated. Then refreshed the page and it was in fact activated.