Exporting Zendesk Guide data requires use of the Zendesk Help Center API. The Python scripts included in this repository
export data to a .csv
file. This facilitates more control over Zendesk Guide Help Center information through access to actionable data.
Feedback is Welcome\ The process can be a little arduous, so any contributions, notes, feedback, etc. on this repository is greatly appreciated!
The scripts are currently written in Python. Python is therefore the first necesarry installation.
pip
is one way to install the other necessary components. These instructions assume the use of pip
.
Select the script to run. There are specific instructions in the script's corresponding directory. The Article_Information_Export
script will export all data into one .csv
. The other scripts export singular data types(such as "titles") into a .csv
.
To run a script from this repository:
pip install requests
.cd /users/yourname/desktop
).python <articleid.py>
(make sure that you run the downloaded script)..csv
file with the list of article titles, article id's, etc. is created in the current directory.Feel lost? If you are unsure of where to start, use the Article_Information_Export script. There is a corresponding YouTube video walkthrough.
The Requests library suggests use of Python 3 over Python 2.