seamapi / public-tracker

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4Suites: unable to unlock door within console whereas it's possible to unlock via 4SUITES website #38

Closed itelo closed 9 months ago

itelo commented 10 months ago

The lock/unlock functionality isn’t working for the unit devices. One of the devices you can look into is: eded8c36-5dda-4a57-bf47-ea1b3240bb87

The client confirmed that they can unlock the door remotely via the 4Suites site

action_attempt_id 56a31c67-6209-4e51-b38a-6e9b18be8e6c Slack thread: https://hello-seam.slack.com/archives/C022B8LHHUJ/p1695373245561149

itelo commented 9 months ago

The client doesn't have permission to unlock from the 4Suites site, therefore I'll be closing this issue