Seam Issues

This is the public Seam issue tracker.

Reporting Issues

Go to the Issues Tab and click the green "New Issue" button. You'll be presented with our Issue Template.

If you're a Seam Enterprise customer, you can mention any issues in Slack and we'll track the corresponding Github issue.

For Seam Engineers

Do

• Link to internal slack conversations, threads, and internal issues
• Create helpful checklists with internal issues or descriptions
• Report known timelines
• Describe reproductions and known mitigations
• Edit the original issues with references to not spam watchers with notifications

Don't

• Do not mention Customer company names, or any other identifying information in the public tracker
• Delete any customer information that is posted in an issue by deleting the offending comment. You may move any UUIDs or other relevant information to an internal tracking issue. If a UUID or device corresponds to a sandbox, it can stay.
• Never post customer data, uuids, or any other information from an account, in the public tracker. You can link to internal trackers that may have detailed information