Can this issue be reproduced in a sandbox workspace? No
Does this issue represent a regression? Did it previously work? No
Description
A user switched from August to Yale, but the August locks still appear under the Yale account. All locks are offline, and the user had to disconnect them manually.
Steps to Reproduce
I didn't try it by myself, but I'll describe what happened to the customer.
Connect an August account
Disconnect the August account
Connect a Yale account; should it be the same from August (email/password?)
Expected behavior:
It should be like a new account has been set up.
Actual behavior:
The user can still see the August locks, but they are all offline.
Prerequisites
Description
A user switched from August to Yale, but the August locks still appear under the Yale account. All locks are offline, and the user had to disconnect them manually.
Steps to Reproduce
I didn't try it by myself, but I'll describe what happened to the customer.
Expected behavior:
It should be like a new account has been set up.
Actual behavior:
The user can still see the August locks, but they are all offline.