Zendesk Search

Sam and friends have been hoping for a way to keep track of the tags that they use for their tickets. Since the plugin architecture requires that it all be JavaScript-based, we figured the quickest way to get that going would be to use the REST ElasticSearch API.

Usage

First things first, you'll need the dependencies:

<script src="https://github.com/seomoz/zendesk-search/raw/master/app.js"></script>

Then, you can initialize a client with a configuration:

var client = new ZendeskSearch({
    host: 'http://hostname:9200/',
    index: 'index-name'
});

With that object in hand, you'll be able to find tags:

/* Find all tags */
client.search('*', function(results) {
    for (var index in results['results']) {
        console.log('Found ' + results['results'][index]);
    }
});

And of course, you'll be able to add tags:

/* Add a tag called foo */
client.add('foo', function(obj) { console.log(obj); });

And if you ever tire of the tags, you can of course, delete them:

/* DELETE! DELETE! DELEEEEETE! */
client.remove('foo', function(obj) { console.log(obj); });

Building

There's a Makefile included in this source that will build up the .zip file that we can upload. It builds everything in the src and then bundles up assets and everything:

# After this, `zendesk-search.zip` will exist
make zip