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sipcapture / homer

HOMER - 100% Open-Source SIP, VoIP, RTC Packet Capture & Monitoring
https://sipcapture.org
GNU Affero General Public License v3.0
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Procesing SRTP-XR messages #487

Closed mcebey1891 closed 3 years ago

mcebey1891 commented 3 years ago

Hello there

I have installed the docker version and two probes with captagent. In the probes I see RTCP packets arriving with extended reports (RFC 3611) but when I go to the QoS window in the web-app, no related data appears. Also in Grafana, in the QoS XRTP tabs I don't have any data.

This is not related to the recent update because it happened with the previous version.

Do I have to configure something in particular so that the information of the SRTP-XR packets is processed?

Thanks

lmangani commented 3 years ago

Hello @mcebey1891 For cases like this, we can't do much without actual packet examples and without the running config of the agent. As a starter, are you 100% sure the portrange to capture those is correctly configured the agent? Please provide a PCAP/TXT Dump with some of the packets in question and we'll check them together

mcebey1891 commented 3 years ago

Do you need all the captagent configuration or just some files?

The traces I have are from clients, is there a place that can send the information directly to you?

Thanks

mcebey1891 commented 3 years ago

Hello, sorry for the use of your time.

While making the example traces, I found that although I have the packages with extended report, they do not have the information I was looking for.

I'm going to close the case.

Thanks for all.

lmangani commented 3 years ago

@mcebey1891 what information were you looking for and what were those packets exactly?

mcebey1891 commented 3 years ago

On the Grafana QOS XRTP dashboard I haven't any data

QoS

That information is very useful for Me. But if it is not in the RTCP packets, there is not much to do. I leave a trace as an example.

call_rfc3611.zip

lmangani commented 3 years ago

This is just normal RTCP. HEPlify or any other basic agent should be able to produce reports for it just fine.